- Dec 4, 2015
- 14
- 0
- 4,510
Hello,
I just received a Dell Precision Tower 5810 in the mail today. I got it all setup, but I ran into one problem.
It won't connect to the Internet.
Just to let you know, I have been using OS X, so windows is very new to me. I am using windows 7 professional 64bit. I am not use to this operating system at all.
I don't understand how to connect to the Internet. When I try the broadband connection, it gives me error 651. I also tried diagnostics, and it said I need to plug in an Ethernet cable? My computer came with integergated NIC, so I thought I wouldn't need any cables. My router can not be accessed either, it is in a utility room, so if I have to plug something into it, I can't do that.
When I go to check for connections, nothing shows up. No addresses or anything, it just is blank.
So, I don't know what to do. I've tried turning the router on and off, and that didn't work. I don't know what else to try. I've tried reading on error 651, but it hasn't been helping because I don't understand what to do because I am not used to windows 7. I also cannot download or really do anything because, well, I'm not connected to the Internet.
Thank you for reading,
Rockwellsulcata
I just received a Dell Precision Tower 5810 in the mail today. I got it all setup, but I ran into one problem.
It won't connect to the Internet.
Just to let you know, I have been using OS X, so windows is very new to me. I am using windows 7 professional 64bit. I am not use to this operating system at all.
I don't understand how to connect to the Internet. When I try the broadband connection, it gives me error 651. I also tried diagnostics, and it said I need to plug in an Ethernet cable? My computer came with integergated NIC, so I thought I wouldn't need any cables. My router can not be accessed either, it is in a utility room, so if I have to plug something into it, I can't do that.
When I go to check for connections, nothing shows up. No addresses or anything, it just is blank.
So, I don't know what to do. I've tried turning the router on and off, and that didn't work. I don't know what else to try. I've tried reading on error 651, but it hasn't been helping because I don't understand what to do because I am not used to windows 7. I also cannot download or really do anything because, well, I'm not connected to the Internet.
Thank you for reading,
Rockwellsulcata
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