[SELF-SOLVED] PC Random Restarts/Reboots

AndrewDafuqq · Dec 5, 2015

*BUMP*
Hey, My PC would randomly Restart/Reboot.
It happened from the day I got this PC which was the 09 Dec, 2014.
While I'm browsing the internet or playing games it would restart.
I replaced my PSU hoping it would work but it didn't
I also replaced my WiFi Modem and that didn't work.
I also ran MemTest86+ and there was no errors. (I think it is the RAM that is causing the problems though, thinking of getting a new RAM)
I got new fans and installed them thinking it was overheating but that wasn't the case.
I also tried turning off the ''Automatic Restart'' checkbox and that didn't work
This is what is says in the eventlog:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 02/05/2015 12:30:36
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Swag-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-05-02T02:30:36.723886700Z" />
<EventRecordID>8099</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Swag-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

I bought this PC off eBay from someone called ''PCMeal''. Here's the link:

http://www.ebay.com.au/itm/AMD-Eight-8-Core-FX-8350-4-0GHz-Gaming-Computer-8GB-1TB-HDMI-Desktop-PC-/290881207388?hash=item43b9defc5c

I don't know whether my PC is overclocked or not.
This has really annoyed me since I got it and I hope I can find the answer here.

My Peripherals are:
Keyboard: Razer Blackwidow Ultimate Chroma 2014
Mouse: Razer Deathadder Chroma 2013
Headset: Sennheiser PC 363D

PC Specs:
CPU- AMD FX 8350 Eight Core Processor 4.00GHz Black Edition
Graphics Card- Palit NVIDIA GeForce GT 640
RAM- 1x 8GB
Windows Type- Windows 10, 64 Bit
PSU- SHAW Viper 1500 Gaming 2.3V Tri-Fan Power Supply
Motherboard- GIGABYTE GA-78LMT-USB3 Ultra Durable Motherboard

I'm thinking of getting a new ram since I think this one is faulty, also if that doesn't work i'll just probably get a new PC.

Thanks.
Reply As Soon As Possible!

boju · Dec 5, 2015

If your cpu was overclocked you would see it in the bios. From settings being set to auto, certain values like cpu voltage and multipliers will have a value. Your cpu should be running 4GHz stock and 4.2GHz turbo, auto overclock which is normal.

Open up your PC while its turned off, disconnect the reset switch, we'll see if that's causing your pc to reset randomly.

boju · Dec 5, 2015

Reset switch you see in the picture is the wire that connects to your case's reset button, possibly there may be a problem there.

boju · Dec 5, 2015

Obviously the picture isn't your motherboard but all motherboards will have the same plug with reset sw on it, located on the outer edge.

If you disconnect it, write down on a piece of paper which way it was plugged to put back the right way.

AndrewDafuqq · Dec 5, 2015

boju :

alright, I have taken it out. I am testing it now

Mark_1970 · Dec 5, 2015

boju :

Someone wired that wrong, the reset - should be connected with the white wire - and blue + to plus pin

boju · Dec 5, 2015

Good eye there Mark, haha was some random picture, not the best example then hehe.

AndrewDafuqq · Dec 5, 2015

boju :

Honestly, It hasn't crashed after I unplugged the Reset Sw cable, but I'll test this PC out for another day to see if it crashes or not. If it doesn't for the whole day, I will pick it as the solution and be relieved that problem is fixed after like 1 year

Also I'll be able to save money since I won't have to buy a new PC

boju · Dec 5, 2015

As you say its random so i'll hope for the best. If not, try one memory stick at a time.

I thought of reset switch first because i've had someone with this problem not long ago, but his case was more obvious, was resetting while in the bios quite often.

Hope it works out.

AndrewDafuqq · Dec 5, 2015

boju :

It hasn't crashed since I unplugged the cable, but it froze one time when I was browsing though, I don't know if it going to keep on happening or. It doesn't seem like it's going to happen again but if it does do you have any suggestions?

*EDIT* It froze again 15 minutes after I started the PC again, I think it's going to keep on happening, do you have any idea how to fix this?

*EDIT2* It has crashed two times and I couldn't be able to write this edit so I'm writing it on my iPad, I think it's going to keep on happening so I don't know what to do.

boju · Dec 5, 2015

try one memory stick at a time

AndrewDafuqq · Dec 5, 2015

boju :

I only have 1x 8GB RAM

boju · Dec 5, 2015

Try a reset under Recovery, have a read of what it will do, most applications you can keep but it will reset Win10 if you're running into problems.

Also disable automatic device driver updates, its an additional update system added along with the normal Windows updates. Its possible Win10 installed a driver upsetting your system. There's a stickie about automatic device driver updates in Win10 Forums.

Try lowering the memory speed in the bios, whats your memory speed at? 1600MHz requires manually adjusting the bios to 1600, though 1333/1066 is without an oc. Have a look in the bios and try dropping the memory speed.

If you get stuck where to find memory speed in the bios, search GIGABYTE GA-78LMT-USB3 bios memory and look at the images.

AndrewDafuqq · Dec 5, 2015

boju :

Try a reset under Recovery, have a read of what it will do, most applications you can keep but it will reset Win10 if you're running into problems.

Also disable automatic device driver updates, its an additional update system added along with the normal Windows updates. Its possible Win10 installed a driver upsetting your system. There's a stickie about automatic device driver updates in Win10 Forums.

Try lowering the memory speed in the bios, whats your memory speed at? 1600MHz requires manually adjusting the bios to 1600, though 1333/1066 is without an oc. Have a look in the bios and try dropping the memory speed.

If you get stuck where to find memory speed in the bios, search GIGABYTE GA-78LMT-USB3 bios memory and look at the images.

Should I change it to x6.66 (1333Mhz) or x5.33 (1066Mhz)?

boju · Dec 5, 2015

Whats it set on at the moment? Try 1333 if its on at 1600. Or 1066 if its on 1333.

AndrewDafuqq · Dec 5, 2015

boju :

It was set on AUTO

boju · Dec 5, 2015

On auto it probably set to 1333.

Download cpuid and when its on auto look at the reading under memory. http://www.cpuid.com/softwares/cpu-z.html

The reading will be read as single channel so times it by 2 and thats your memory speed. so 1333 will be 666.x Dram frequency.

AndrewDafuqq · Dec 5, 2015

boju :

I got a DRAM Frequency of 800 so that's 1600MHz

boju · Dec 5, 2015

oh right so thats on auto, yea try 1333 and see how you go.

AndrewDafuqq · Dec 5, 2015

boju :

okay, I set it on 1333, lets see how it goes.

*EDIT* It all goods so far, I'm going to test it for a day to see

Mark_1970 · Dec 6, 2015

boju :

He has one stick? it runs single channel

boju · Dec 6, 2015

i meant single data rate

[SELF-SOLVED] PC Random Restarts/Reboots

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