Teammate's dxdiag has errors in it - might be the cause of low fps in Arma 3

eedijs

Honorable
Aug 17, 2013
51
0
10,630
He can't get more than 6-11 fps in Arma 3 multiplayer - it's not the server's fault, I always have more fps than him etc. - maybe the error in dxdiag has something to do with this. I hope you can help us.

Here's his PC:
Asus X99-Pro Intel X99 (Socket 2011) DDR4 ATX Motherboard
KFA2 GeForce GTX 970 "Hall of Fame Edition" 4096MB GDDR5 PCI-Express Graphics Card
i7-5820k cpu @ 3.30ghz
Panram Ninja-V 16GB (4x4GB) DDR4 PC4-21000C15 3000MHz Quad Channel Kit (PUD43000C154G4NJW)

Here's his dxdiag - http://www.filedropper.com/joni

Here's his dxdiag:
 
Solution
Sounds like he's using the stupid Asus AI Suite software... have him uninstall that hunk of garbage and restart, followed by reinstalling his graphics drivers to the newest available.

Commander Matt

Reputable
Nov 3, 2014
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4,640
The filedropper link you provided doesn't seem to work. Can you try uploading it to filedropper again, or just copy-pasting what the error is?

Also, does he have low FPS in other games/Arma 3 singleplayer?
 

eedijs

Honorable
Aug 17, 2013
51
0
10,630
He says he has good fps in singeplayer and in every server he has the same bad fps.

Here are the errors:

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 116000403470, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0



Problem signature:

P1: svchost.exe_stisvc

P2: 6.3.9600.17415

P3: 54504177

P4: StackHash_007d

P5: 0.0.0.0

P6: 00000000

P7: PCH_95_FROM_ntdll+0x000000000009178A

P8: c0000005

P9: 0000000000000008

P10:




+++ WER1 +++:
Fault bucket , type 0

Event Name: BEX64

Response: Not available

Cab Id: 0



Problem signature:

P1: svchost.exe_stisvc

P2: 6.3.9600.17415

P3: 54504177

P4: StackHash_007d

P5: 0.0.0.0

P6: 00000000

P7: PCH_95_FROM_ntdll+0x000000000009178A

P8: c0000005

P9: 0000000000000008

P10:




+++ WER2 +++:
Fault bucket 107596639306, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: DipAwayMode.exe

P2: 0.0.0.0

P3: 00000000

P4: KERNELBASE.dll

P5: 6.3.9600.18007

P6: 55c4bcfc

P7: 0eedfade

P8: 00015b68

P9:

P10:




+++ WER3 +++:
Fault bucket 81695291420, type 5

Event Name: BEX

Response: Not available

Cab Id: 0



Problem signature:

P1: AsusFanControlService.exe

P2: 1.0.1.4

P3: 53d06878

P4: AsusFanControlService.exe

P5: 1.0.1.4

P6: 53d06878

P7: 0002e503

P8: c0000417

P9: 00000000

P10:




+++ WER4 +++:
Fault bucket , type 0

Event Name: StartupRepairOnline

Response: Not available

Cab Id: 0



Problem signature:

P1: 6.3.9600.16384

P2: 6.3.9600.16384

P3: ASUS

P4: 21

P5: 0

P6: AutoFailover

P7: 1

P8: unknown

P9:

P10:




+++ WER5 +++:
Fault bucket , type 0

Event Name: BEX

Response: Not available

Cab Id: 0



Problem signature:

P1: AsusFanControlService.exe

P2: 1.0.1.4

P3: 53d06878

P4: AsusFanControlService.exe

P5: 1.0.1.4

P6: 53d06878

P7: 0002e503

P8: c0000417

P9: 00000000

P10:




+++ WER6 +++:
Fault bucket 107596639306, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: DipAwayMode.exe

P2: 0.0.0.0

P3: 00000000

P4: KERNELBASE.dll

P5: 6.3.9600.18007

P6: 55c4bcfc

P7: 0eedfade

P8: 00015b68

P9:

P10:




+++ WER7 +++:
Fault bucket 81695291420, type 5

Event Name: BEX

Response: Not available

Cab Id: 0



Problem signature:

P1: AsusFanControlService.exe

P2: 1.0.1.4

P3: 53d06878

P4: AsusFanControlService.exe

P5: 1.0.1.4

P6: 53d06878

P7: 0002e503

P8: c0000417

P9: 00000000

P10:




+++ WER8 +++:
Fault bucket , type 0

Event Name: BEX

Response: Not available

Cab Id: 0



Problem signature:

P1: AsusFanControlService.exe

P2: 1.0.1.4

P3: 53d06878

P4: AsusFanControlService.exe

P5: 1.0.1.4

P6: 53d06878

P7: 0002e503

P8: c0000417

P9: 00000000

P10:




+++ WER9 +++:
Fault bucket 116000287109, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0



Problem signature:

P1: svchost.exe_stisvc

P2: 6.3.9600.17415

P3: 54504177

P4: StackHash_007d

P5: 0.0.0.0

P6: 00000000

P7: PCH_93_FROM_ntdll+0x000000000009178A

P8: c0000005

P9: 0000000000000008

P10:




 

Commander Matt

Reputable
Nov 3, 2014
99
0
4,640
Does his low framerate happen in empty servers?

Some common fixes to try:
Right click Arma 3 in the Steam Library, go to properties, click the Local Files tab, and verify integrity of game cache.
Play with the graphics settings (does one setting affect FPS in MP over the others?)

Does he have any fan controlling programs installed/running? Are his video drivers up to date?