My computer restart itself (PSU Problem)

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JUSOCOM

JUSOCOM

Honorable
Oct 2, 2014
99
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10,635
Hello My computer begin to reboot itself for the first time and it getting worse it seem to happen mostly when i game but sometime it ran fine sometime for while it reboot itself and even i'm not playing game when i surf the web or using other program for not long it reboot but sometimes it can run for all day

I also test PassMark on my CPU RAM GPU and all pass the test no sign of overheat at all

first time i suspect software crash cause the restart but now i'm not sure i'm looking in event viewer but i'm not sure where to look mostly i see is kernel power failure, but i notice that if i unplug and switch off my PSU and turn it on again it seem to be last longer but again it reboot

in the Event Viewer this is what i think it relate to problem

The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1. - Source Kernel-PnP

The driver \Driver\WudfRd failed to load for the device ROOT\WPD\0000. - Source Kernel-PnP

my computer is still new about 4 month since it has been build by me i also do sfc/scannow but it find nothing wrong
i'm not sure what i should do now, Can you help me pleaseeee I'm really really so sad :( - Ju


My system spec
Intel 4790K
Corsair 16GB 1866 Vengence Pro
Asus Sabertooth MK2
EVGA 960 SSC
Intel 120GB SSD 535
WD 1TB Black
Seasonic S12G 750

All part are 4 month since first use
 
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JUSOCOM

JUSOCOM

Honorable
Oct 2, 2014
99
1
10,635


RARRAF

- I use AVG and i also do whole computer scan but it find no virus
- I haven't try malewarebytes scan yet
- I not bother any bios firmware or chipset yet, So I think it might not up to date This can cause my computer to reboot also?

I'll try update my BIOS as soon as i can and i come back here ASAP to tell the tail
 
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JUSOCOM

JUSOCOM

Honorable
Oct 2, 2014
99
1
10,635
I've done update my BIOS i also install intel chipset and reinstall Geforce driver to previous version but my computer still reboot itself suddenly without warning or BSOD it seem most likely happen when i'm gaming but when i do benchmark test on my GPU it never restart on me i let it run benchmark valley for about 15 minute at 1544 Mhz with 58-60 Celsius Temperature very stable i do RAM check also but i find nothing wrong i also reseat my RAM and GPU and i don't think my computer contain virus or malware, voltage on the component are seem normal also 12V are solid stable.

Next thing i'll try is clear CMOS and perform clean reinstall Windows and if the problem still persist.. I think i may have a hardware fault but if it happen i still not sure what part are malfunction.

Problem are now still persist :( so sad..
 
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U

UniformGreen

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Feb 9, 2015
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First off, you bought AVG or you tried the free version? If you used the free version, that's the problem with your restarts, AVG didn't fidn the virus... If you want to buy a good antivirus, buy BitDefender Internet Security, it's a very good one. I had a problem similar to yours, only my CPU was overheating due to a mining virus... If you bought AVG and didn't find anything, go with Malwarebites and do a scan, it can help you a lot killing malwares.
 
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JUSOCOM

JUSOCOM

Honorable
Oct 2, 2014
99
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10,635


Okay Thank you UniformGreen i use FreeAVG now but I'll try Malwarebites and scan my computer for intruder but i keep monitor my System Temperature very recently exceptionally CPU and the Temperature on my CPU are normal about 40 - 45 at idle and 55 - 60 when i'm gaming.
 
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