hey guys need help its about RAM

Joel Macho Perez

Distinguished
Dec 11, 2013
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i have 16GB of RAM but i see that i have 7.90GB usable, i know i have program running that's for sure how can i really stop them?

this is my PC
CPU: AMD FX 8350
GPU: GTX 980
MOTHER BOARD: CROSSHAIR V FORMULA-Z
RAM: Kingston Technology HyperX Beast 16GB Kit 2133MHz DDR3
OS: WINDOWS 10 PRO


thank you
 
Solution
Reinstall both sticks of RAM, and make sure they are fully seated with the computer off and unplugged. It sounds like only 1 stick is being recognized.