Ethernet connected but no network access

geraldho · Dec 11, 2015

Hello. My ethernet is apparently connected but my computer says unidentified network no internet access. However, I am able to connect to my WiFi and accesss the internet. So, I had a look at my ipconfig. As you can see, the lan adapter ethernet adapter and tunnel adapter all say media disconnected. Any help would be appreciated. thank you.

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::cda1:9263:2780:f162%4
Autoconfiguration IPv4 Address. . : 169.254.241.98
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : fe80::aef1:dfff:fe41:c69b%4

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2406:3003:200e:19d:1e87:2cff:feca:d306
Link-local IPv6 Address . . . . . : fe80::101a:809c:572b:4711%10
IPv4 Address. . . . . . . . . . . : 192.168.0.13
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::aef1:dfff:fe41:c69b%10
192.168.0.1

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{FA5B36D0-9875-494D-B84D-F2C5B9A755C4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{74B83133-8730-42A7-9C8A-6F4684C8EF97}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Users\User>

Petrossa · Dec 11, 2015

1st stop would be to try another cable. Perhaps the one you are trying to use now is faulty.
2nd step would be to check IP settings. Perhaps you have a static IP where you should be using automatically assigned (DHCP)?

Uberragen21 · Dec 11, 2015

It looks like your LAN connection is trying to connect via IPv6 and IPv4. If you look at the LAN settings the IP address is a loop back IP with an IPv6 GW and no DNS.

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::cda1:9263:2780:f162%4
Autoconfiguration IPv4 Address. . : 169.254.241.98
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : fe80::aef1 fff:fe41:c69b%4

Go into your LAN connection settings and disable IPv6 (quick fix, not a permanent solution).

I suspect the lack of DNS connection is what broke the LAN connection (DNS route table may have become corrupt). To fix this (make sure your Ethernet cable is properly connected and is not damaged) you will need to open the command prompt as an Admin. To do this it varies somewhat between Win 7 & 8 & 10.

Win 7: type "command" in the search box in the Start menu > right click and select "run as admin".
Win 8 & 10: press <Start Button> + <X>, select "command prompt (Admin)"

enter these commands:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

If these don't fix the connection, disable the IPv6 in the network adapter, under "change adapter settings" and "Properties".

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Ethernet connected but no network access

geraldho

Reputable

Uberragen21

Petrossa

Splendid

Uberragen21

Distinguished

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