help recovering files from a network hard drive

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b_twill

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Dec 11, 2015
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I have a western digital my book world network hard drive that decided it wasn't going to play nice anymore. I couldn't access it through a computer, though our android tablet and blue ray player could still read the photo and music files. So I know the drive itself is working.
I bought an enclosure for the drive and ran EaseUS data recovery last night, that found pretty much everything, only it listed the files generically (JPEG_0001) with no file names. Is there a program that will recover the files names also? I have 600 GB of files mostly photos (most photos were backed up thankfully) and music.
 
Solution
SuperSoph_WD
Welcome to the community, b_twill!

I'm sorry to hear about your WD My Book World failing on you. :( How much more data do you have to recover from it?
I'd advise you to test the HDD first, by running the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows. Here's a link to it: http://products.wdc.com/support/kb.ashx?id=92B9HK
The tool will help us determine the health and SMART data status of the WD My Book World's drive. If the drive has failed, I'd not recommend you to use any kind of third-party data recovery software as it might do more harm, than good at this point.
If there are more important files that you wish to be retrieved, I'd suggest to consider using a professional data recovery company. Here are...
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drtweak

drtweak

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Sep 17, 2012
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Yea it depends on how it was scanned. Undelete scans can pick up the file name or files that haven't been over writting can a lot of times be restored but if you do advanced deep scanning it won't pick them up.

I use Power Data Recovery but you have to pay for it and it can pick up normal stuff like that and keep file/folder names
 
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b_twill

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Dec 11, 2015
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I tried the free version to see what it would find and it still lists the files generically by type. For example there is a folder for Windows Media Audio Files, open that up and there are folders listed 1-300, 301-600, and so on. Is some part of the disk damaged?

 
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SuperSoph_WD

SuperSoph_WD

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Jul 30, 2014
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Welcome to the community, b_twill!

I'm sorry to hear about your WD My Book World failing on you. :( How much more data do you have to recover from it?
I'd advise you to test the HDD first, by running the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows. Here's a link to it: http://products.wdc.com/support/kb.ashx?id=92B9HK
The tool will help us determine the health and SMART data status of the WD My Book World's drive. If the drive has failed, I'd not recommend you to use any kind of third-party data recovery software as it might do more harm, than good at this point.
If there are more important files that you wish to be retrieved, I'd suggest to consider using a professional data recovery company. Here are some of WD's Data Recovery Partners worldwide: http://products.wdc.com/support/kb.ashx?id=7RcbVj

Hope this helps. Keep us posted with the results.
SuperSoph_WD
 
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Solution
drtweak

drtweak

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Sep 17, 2012
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Yea more than like the Master File Table is destoryed or damanged which is why it can't pick up the file name.
 
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