Hi 
Is this is in the right place? I didn't see a proper option for this.
I was hoping someone can help me with this recurring problem.
Using Acronis 2014, I have successfully created a .tib image file of my W7 Ult 64-bit OS drive (C), which sits on my D: drive. I wish to copy that to my WD My Book ext. HDD, but can not. I keep getting an I/O error when trying to do the copy:
www.jeffreyhayat.com/acronis.jpg
The .tib has passed a verification check by Acronis. The WD drive is seen by Windows, is available in Disk Mgmt, and I do not have a problem copying other files and folders to and from that WD drive. There is plenty of free space on the drive; the .tib is 182 GB, and Windows reports that there is almost 1TB avail. Also, this happens with all three of my WD drives
I have:
Tried another USB port, but to no avail.
Searched google, and see many people with this I/O error, but was unable to find a solution for this specific problem.
Posted on the Acronis forum, but did not get an appropriate response.
Contacted WD tech support, and they advised me to send the drive back. I can, but can not imagine that a replacement drive is going to help, as the problem is with not only this drive, but my other two.
I can:
Copy the .tib to another internal drive
Use the .tib to successfully perform a backup/restore.
Access the contents of the .tib within Windows
Any ideas here?
Thanks in advance.
Is this is in the right place? I didn't see a proper option for this.
I was hoping someone can help me with this recurring problem.
Using Acronis 2014, I have successfully created a .tib image file of my W7 Ult 64-bit OS drive (C), which sits on my D: drive. I wish to copy that to my WD My Book ext. HDD, but can not. I keep getting an I/O error when trying to do the copy:
www.jeffreyhayat.com/acronis.jpg
The .tib has passed a verification check by Acronis. The WD drive is seen by Windows, is available in Disk Mgmt, and I do not have a problem copying other files and folders to and from that WD drive. There is plenty of free space on the drive; the .tib is 182 GB, and Windows reports that there is almost 1TB avail. Also, this happens with all three of my WD drives
I have:
Tried another USB port, but to no avail.
Searched google, and see many people with this I/O error, but was unable to find a solution for this specific problem.
Posted on the Acronis forum, but did not get an appropriate response.
Contacted WD tech support, and they advised me to send the drive back. I can, but can not imagine that a replacement drive is going to help, as the problem is with not only this drive, but my other two.
I can:
Copy the .tib to another internal drive
Use the .tib to successfully perform a backup/restore.
Access the contents of the .tib within Windows
Any ideas here?
Thanks in advance.
I'd strongly recommend you to test the drive using WD's Data LifeGuard Diagnostic tool. Running the QUICK and EXTENDED tests will help us check up on the health and SMART status of the drive: 
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