PC Shutting Off When I Only Open Games?!?

Prezeo

Reputable
Dec 11, 2015
10
0
4,510
Hello, recently I just purchased and put together my first custom build pc ((here are the specs https://pcpartpicker.com/user/Prezeo/saved/xrTcCJ) PSU is a EVGA 500W 80 Plus Power Supply and on Windows 7 Prem) and it seemed to be working great at first. I mainly got this computer for gaming purposes, but there's a catch with it. Everytime I seem to click on a game such as CS:GO or Black Ops III, the whole pc shuts down completely. The pc also seems to be INSANELY laggy in general and when I manage to open up a game it runs 15 max FPS. I've reinstalled drivers and updated them as well as Windows, taken apart and put my whole pc back together as well, yet it's doing the same thing. Any advice?
 
Solution
With the OEM heatsink and no OC, you should still be okay. Power the system down. Disconnect all power sources (plug to wall and monitor to PC and powered speakers.

Remove case cover and look inside case. Verify that nothing is obstructing the heatsink itself or that nothing is touching the fan (like a wire). Verify that the heatsink locking arm is in the locked position. If all this checks out, reconnect the power sources (above) and fire up your rig with the case cover off.

Check temps. If better, let us know. If not, then you need to do all of the above again and remove the heatsink and remove all thermal compound, clean CPU and put new material on and re-seat the heatsink.

Prezeo

Reputable
Dec 11, 2015
10
0
4,510

Thanks for responding! My loaded and idle operating temperatures are at about 60 degrees Celsius and yes, I am using the AMD heatsink. I just started using this computer yesterday, and I did not mess with any overclocking settings yet. Not sure what the problem is.
 

Prezeo

Reputable
Dec 11, 2015
10
0
4,510
That was it at the time.

 

COLGeek

Cybernaut
Moderator
With the OEM heatsink and no OC, you should still be okay. Power the system down. Disconnect all power sources (plug to wall and monitor to PC and powered speakers.

Remove case cover and look inside case. Verify that nothing is obstructing the heatsink itself or that nothing is touching the fan (like a wire). Verify that the heatsink locking arm is in the locked position. If all this checks out, reconnect the power sources (above) and fire up your rig with the case cover off.

Check temps. If better, let us know. If not, then you need to do all of the above again and remove the heatsink and remove all thermal compound, clean CPU and put new material on and re-seat the heatsink.
 
Solution