M5A97 R2.0 USB 3.0 ports not working

Zippka

Reputable
Dec 12, 2015
6
0
4,510
Hello, so today after I decided to change the direction of my hyper 212 and cleaned some dust of components my USB 3.0 ports stopped working. A bit of backstory:night before I downloaded asus AI suite 2 and played around some settings {nothing too much}and 3.0 boost. Here is the thing. After I rotated my cpu cooler I started the PC to check im bios if everything is working fine [both keyboard and mouse were plugged in USB 3.0 slot]keyboard and mouse worked fine.Then I shut off my pc so I could close the case and so It began.Mobo started calling no keyboard detected. Any USB device is not working in USB 3.0 front or rear. But in 2.0 it works fine. First thing that I tought off was thr drivers ,but I cant seem to find which one do I need. I tried installing ASN1042x host controller but during instalation it says that thr host controller cant be found. I tried flashing new bios > reverting to old one > clearing CMOS. My friend said that it could be a bad mobo or PSU!
After 5 hours of searching web, I am clueless. Please help!

Sorry for bad explaination.
TLDR; USB 3.0 ports are not working bios nor in windows. I think I have USB drivers uninstalled but I cant find any errors in device manager. Hxci controller cant be installed, in BIOS legacy 3.0 is enabled and everything else related to 3.0 is enabled. The Pc build is about few months old.
 
If you go to Control Panel and then Device Manager, do you see any yellow flags on any of your devices? Still sounds like a driver issue to me. I would uninstall AI Suite and go back and reinstall all the motherboard drivers and start there.
 

Zippka

Reputable
Dec 12, 2015
6
0
4,510
there are no yellow flags anywhere. If it were drivers fault, how come it doesnt work in bios. Btw the ports still issue power as i can charge my phone or my flash drive blinks for a second but it isnt recognized. How do I delete all mbd drivers? I already deleted Ai suite
 
You can uninstall devices inside device manager (right click on the device) and Windows will reinstall the drivers upon reboot or you will need to install from your motherboard driver disk. When you cleared CMOS, did you unplug the PSU, take the battery out and jumper the pins or press power button to completely discharge the motherboard?
 
I don't know what else it could be then other than the motherboard, you've pretty much eliminated everything else. Static discharge while you were cleaning it, perhaps. What's puzzling is that it was working until you powered off the first time.