New build hanging on error code 63 CPU DXE initialization

Mowgli2909

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Jul 16, 2014
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0
18,540
Product Name: GA-Z170X-Gaming 7 (1.0)
BIOS Ver: Unknown system won't enter set up
Serial No: 153400061948
Purchase Dealer: Amazon.UK
Model: EVGA GeForce GTX 960 Super SC ACX 2.0+
Model: Intel Core i7-6700 3.4GHZ
Operation System: Win 7 64-bit
Brand: Corsair
Size: 16Gb
Power Supply: XFX 750
CPU Part No.: SR2BT
Memory Part No.: CMD16GX4M2B3000C15


Q:-This is a new build, I've checked and double checked the connections, everything appears to be in order, but when I come to power on the system shows Q code 67, then 62 and finally 63. It hasn't even got as far as the bios screen. There's no signal to my monitor, mouse or keyboard. The fans are all functioning, including the one on my CPU cooler, and the LEDs are on at the back.
Answer: Hello,
1) Remove the M/B from the case.
2) Only install the basic components on the motherboard – CPU, CPU cooling fan, one memory module, VGA card (if there is no VGA onboard) and power supply.Make sure both 4/8pin 12V_ATX and 20/24pin power connector are connected.
3) Reset the CMOS once - Disconnect the power cord from the power supply & detach the CMOS battery for 5 minutes then put it back.
4) Connect the internal speaker.
5) Turn on the power to see your system can power up.

Q:- Tried 1 to 5 inclusive as you have suggested. Still hanging on code 63. FYI have also tried it with a new PSU Be Quiet 850W Dark Power Pro 11 and different RAM, Kingston HX421C14FBK2/16. Still getting the same result which is hanging on 63. Your advice please.
 
Solution
Didn't try, however, did what I should have done in the first place, namely, check that the CPU was seated correctly. On removing the CPU saw that a few pins on the motherboard are damaged. The protective cover has gone back on and the motherboard is going back. Two lessons learnt 1st) If the protective cover is loose or detached when you first get the mobo then check the pins there and then for damage. 2nd) Check for the obvious first instead of going round the houses.
Thanks everyone for your help, not having much luck with Z170 mobos, this is the second to go back!

Mowgli2909

Distinguished
Jul 16, 2014
37
0
18,540
Didn't try, however, did what I should have done in the first place, namely, check that the CPU was seated correctly. On removing the CPU saw that a few pins on the motherboard are damaged. The protective cover has gone back on and the motherboard is going back. Two lessons learnt 1st) If the protective cover is loose or detached when you first get the mobo then check the pins there and then for damage. 2nd) Check for the obvious first instead of going round the houses.
Thanks everyone for your help, not having much luck with Z170 mobos, this is the second to go back!
 
Solution