SLOW internet speed all of a sudden..

Adrian_17

Reputable
Dec 16, 2015
6
0
4,510
WARNING! My ENGLISH is not so good, so im doing my best to try explain what is goin on


So here is the thing, i use a very High speed connection of 500/mbps via Ethernet cable pluged in the router, my PC is new bought it 2 weeks ago, it has a gaming build as you gonna see on the PC SPECS down bellow

Processor Intel(R) Core(TM) i3-4170 CPU @ 3.70GHz
Manufacturer Intel
Speed 3.7 GHz
Number of Cores 2
CPU ID BFEBFBFF000306C3
Family 06
Model 3C
Stepping 3
Revision
Video Card 1 AMD Radeon (TM) R7 370 Series
Manufacturer ATI
Chipset AMD Radeon (TM) R7 370 Series
Dedicated Memory 2.0 GB
Total Memory 4.0 GB
Pixel Shader Version 5.1
Vertex Shader Version 5.1
Hardware T & L Yes
Vendor ID 1002
Device ID 6811
Plug and Play ID VEN_1002&DEV_6811&SUBSYS_20151458&REV_81
Driver Version 15.300.1025.0
Video Card 2 Intel(R) HD Graphics 4400
Manufacturer Intel
Chipset Intel(R) HD Graphics 4400
Dedicated Memory 160.0 MB
Total Memory 1.9 GB
Pixel Shader Version 5.0
Vertex Shader Version 5.0
Hardware T & L Yes
Vendor ID 8086
Device ID 041E
Plug and Play ID VEN_8086&DEV_041E&SUBSYS_D0001458&REV_06
Driver Version 10.18.14.4294
Memory 8.0 GB
Operating System Microsoft Windows 8.1 Professional Edition (build 9600), 64-bit
Service Pack 0
Size 64 Bit
Edition
Version 6.3.9600
Locale 0409
BIOS
Version American Megatrends Inc. FF
Manufacturer
Date 06/20/14
Display Maximum Resolution 1366 x 768
Sound Device 1 AMD High Definition Audio Device
Driver Version 9.0.0.9909
Sound Device 2 High Definition Audio Device
Driver Version 6.3.9600.16384
Sound Device 3 Intel(R) Display Audio
Driver Version 6.16.0.3174
DVD HL-DT-ST DVDRAM GH24NSD1
CD HL-DT-ST DVDRAM GH24NSD1
Drive 1
Size 345.6 GB
Free 328.8 GB
Drive 2
Size 390.6 GB
Free 318.6 GB
Drive 3
Size 195.0 GB
Free 122.2 GB
Browsers
Internet Explorer 11.0.9600.17498
Chrome 47.0.2526.80
Firefox
Safari
Software
Java 8.0.660.18
Flash 16.0.0.257
DirectX 11.0
.NET 3.5.30729.4926
QuickTime
Adobe PDF Reader

The first downloads where with 42 mb per second, really high speed, then gradualy it start slowing down day by day, now i have 1.2 mb for download WTH :( ?!?! and my upload lowered aswell here is the speedtest :
http://imgur.com/JRBvJVv

After many discussions with my ISP provider we established that the problem comes from my PC, I tryed to restart Router, Tryed to found AMD Quick stream(it seems its no instaled or I cant find it),Ran FULL SCANS full scans with 4 different Anti-Viruses nothing worked, nothing and it keeps lowering with every day Please Help! Btw if you have a solving solution please explain it with Steps and exact paths I should follow to fix it thanks..
 

Adrian_17

Reputable
Dec 16, 2015
6
0
4,510

Uhm i guess, how i find that out ? I opened Device manager and looked at network adapters and I have this one installed :

Realtek PCIe GBE Family Controller


Is this one?
 

Adrian_17

Reputable
Dec 16, 2015
6
0
4,510


Well it looks like that program found the driver for the Ethernet this name : Realtek Ethernet Controller Driver But still didnt solve the Slowness, I know i have an HDD and doesnt support full speed but how come i got 42 Mb per second in the first days thats my question .. :(