Computer shuts off when playing games

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HVCFOG3Y34

HVCFOG3Y34

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Oct 2, 2013
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My computer keeps shutting off when playing games. Sometimes it shuts off instantly and other after a few minutes. When I start Elite Dangerous or Fallout 5 it shuts off immediately when it loads the game, but when playing Just Cause 3 it only shuts off after about 30mins or so.
I know this has been posted multiple times but I need to be sure of the problem. The problems I saw were overheating CPU/GPUs or not enough power. I don't know what info you need besides my specs so just let me know what you need.
Specs:
MB: MSI PH61A-P35 (B3)
GPU: Nvidia GTX 970 FTW
PSU: 650w
RAM: (2) 4GB DDR3
HDD: (2) 500GB
HDD: 2TB
SSD: 720GB
 
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harryoui

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Jun 25, 2015
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You should have plenty enough wattage on your PSU to run your build. Should because I'm not sure what else you have attached. It is likely then either a problem with your power supply or heating. I'd go for heating as the easy option first -- just watch your temperatures as you game, there are multiple programs which allow you to do this. Also try plugging your computer directly into the wall and not through a power board if possible -- I've heard cases of that causing problems sometimes.
 
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PrivilegeYT

PrivilegeYT

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clean the dust out of your psu and any other areas of your computer while your at it, then give it another shot. Dont swap out the PSU until you have tested your RAM and checked the hard drive for bad sectors. You have a good quality psu that shouldn't have problems running your rig. My money would be on other components. Look for bulging/leaky caps in the PSU when you open it up to clean the dust out with compressed air (don't touch anything in there though - PSU's can hold voltage even when off).
 
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HVCFOG3Y34

HVCFOG3Y34

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My pc is brand new, I took the psu from my old computer but its only a year old and I cleaned it out already.
 
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HVCFOG3Y34

HVCFOG3Y34

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I have nothing else attached, if you mean like things other than usual like keyboard and mouse and other standard usb devices. I cant belive its heating though because it shuts off on specific events like the game rendering the world for only 1/2 a second. I do have my computer plugged in a battery backup. This is it That might be the problem, its a 550w not a 650w, the same as my power supply.
 
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HVCFOG3Y34

HVCFOG3Y34

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I kind of fixed part of the problem. Well I fixed my problem with fallout. It doesn't shut off for that game but it still does for elite dangerous. I had an AMD card before and i just put in a Nvidia card. When i uninstalled the AMD drivers i wasn't in safe mode and i didn't restart. So this time i was in safe mode and i restarted and installed Nvidias drivers. Problem still persists for the most part.
 
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threadstalker

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Dec 17, 2015
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Random shutdowns might be thermal overload protection from your CPU, check temps, you can run core temp and have it log the temps while you run games.
Other hardware monitoring programs can check your gpu temp, not sure if nvidia has a temp applet or anything in their regular driver package now.
Could also check your windows event log for possible software faults.
If the problem is still there, check the psu anyway, better to know and replace it than let it go and fail catastrophically down the line and take out other components in your pc. It's possible that the nvidia card requires less power than your ATI card and your psu is on that threshold.
 
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HVCFOG3Y34

HVCFOG3Y34

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Oct 2, 2013
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I seriously dont think its temp problems because its not random really. Only for one game and that could be because something triggers it to shut off. For the most part its when a game displays the world and the gpu has to kick in. I will still test the temperature of my components, but could you also tell me what the normal temps of everything is?
 
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harryoui

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Jun 25, 2015
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It could be that particular game asking for more juice from your graphics card that your psu can give. I think it really may be worth it to swap out to another PSU somehow and see if the problem persists.
 
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HVCFOG3Y34

HVCFOG3Y34

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Oct 2, 2013
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I think you're right. I looked on newegg for my PSU and it doesn't seem to have a high enough amp rail that my GPU needs.
PSU:
http://www.newegg.com/Product/Product.aspx?Item=N82E16817331002&cm_re=aerocool_zerodba-_-17-331-002-_-Product
GPU:
http://www.newegg.com/Product/Product.aspx?Item=N82E16814487077
 
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