A week ago I bought a Samsung M3 Portable External Hard drive 2TB (Model:HX-M500TCB/G).
I bought it to use it with my Xbox One, but when I plugged it in the xbox didn't recognize it as a suitable hard drive, something very odd because I had investigated and it was supposed to work.
But I tought it was just a format error, so I connected it to my computer and change the format to FAT32, but it didn't work again, so I gave up and just kept it as a computer hard drive, but later i realize it wasn't working properly: Whenever I try to copy something to it, it would take all the time needed (so it's not doing it faster than it should be), but in the case of coping a folder, it would appear empty, and when coping a file, it becomes corrupted.
I have already tried contacting Xbox and Samsung, but both of them tell me that it should be working after all I have done, and I can't even use the warranty because I didn't buy it directly from a Samsung store.
Please reply if you know anything that could help me.
(Sorry if my english is bad, I'm not a native speaker)
I bought it to use it with my Xbox One, but when I plugged it in the xbox didn't recognize it as a suitable hard drive, something very odd because I had investigated and it was supposed to work.
But I tought it was just a format error, so I connected it to my computer and change the format to FAT32, but it didn't work again, so I gave up and just kept it as a computer hard drive, but later i realize it wasn't working properly: Whenever I try to copy something to it, it would take all the time needed (so it's not doing it faster than it should be), but in the case of coping a folder, it would appear empty, and when coping a file, it becomes corrupted.
I have already tried contacting Xbox and Samsung, but both of them tell me that it should be working after all I have done, and I can't even use the warranty because I didn't buy it directly from a Samsung store.
Please reply if you know anything that could help me.
(Sorry if my english is bad, I'm not a native speaker)
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