"Disk 0 unallocated space" issues. How can i fix this?

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ngriffin

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Dec 15, 2015
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I have a Alienware desktop. Here are the specs as follows:

Product Name: Aurora
BIOS version: A04
Memory Installed: 6GB
Memory Tech: DDR3 SDRAM
Memory speed: 1066MHz
CPU: Intel Core i7
CPU Speed: 3.06GHz

Ok that should cover it but if i need more let me know. I have a windows 7 home premium 64-bit recovery DVD ROM and im having issues installing windows 7 back to the computer. When it loads and gets to the screen that says "Where Do You want To Install Windows," it says "Disk 0 unallocated Space." I click that, click next, then it says "Setup was unable to create a new partition or locate an existing system partition. See the Setup log files for more information."

I tried creating a partition manually by clicking "new" and making it half of the 1TB hard drive, but it gives me an error saying "Failed to create a new partition on the selected unused space." I wasnt sure how to put pictures of the disc and of the system info in without typing all of it out in this post. Im computer literate, but not techy. Could someone help me to install windows on this desktop? I would truly appreciate it. Thanks.
 
Solution
D_Know_WD
I\O(input/output) error could be caused by faulty cables. This is why, you need to attach the drive with different cables(both SATA and power ones) to a different port.
In case the issue persists, you need to test the drive as there could be something wrong with it. You should either use a DOS HDD testing tool(as your system has no OS installed) or take the drive out and attach it either externally or internally to another system and use one of these: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Cheers,
D_Know_WD
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
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Hi there ngriffin,
You can format the drive before the installation.
- Once you are in Windows setup, press shift+F10 to bring up the command line.
- diskpart [enter]
- list disk [enter]
- select drive [number] [enter]
- clean all [enter]
- create partition primary [enter]
- select partition 1 [enter]
- active [enter]
- format fs=ntfs [enter]
- assign [enter]
- exit [enter]
- exit [enter]

Hope this will help,
D_Know_WD :)
 
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ngriffin

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Dec 15, 2015
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Ok so i entered everything as requested. When i got to create partition primary, hit enter, it said "DiskPart has encountered an error: The request could not be performed because of an I/O device error. See the System Event Log for more information." What would i need to do now?

 
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
I\O(input/output) error could be caused by faulty cables. This is why, you need to attach the drive with different cables(both SATA and power ones) to a different port.
In case the issue persists, you need to test the drive as there could be something wrong with it. You should either use a DOS HDD testing tool(as your system has no OS installed) or take the drive out and attach it either externally or internally to another system and use one of these: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Cheers,
D_Know_WD
 
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