ASUS X99-A USB 3.1 00 Q-Code

FusionGFX · Dec 18, 2015

Hello guys!

Just finished building my new PC, but when I tried to boot it, following happens:

Error Code 00
CPU Fans ARE SPINNING (Corsair H100i GTX)
Pump is running
HDD & SSD are running
GPU Fans ARE SPINNING

but all the other fans do not spin (3 included ones), the system does not show anything on the screen and shows Q-Code 00

Specs:

ASUS X99-A USB 3.1
Intel Core i7 5820k
GTX 980 Strix
4x4 GB Corsair Vengeance 2666 (already tried booting with one stick)
PSU: Corsair RMI 750
Cooler: Corsair H100i GTX

Whats the fault? What can I do to check whats wrong or get everything working again?

Thank you for all answers.

Regards

Thomas

alexoiu · Dec 18, 2015

Hi, Try starting the board outside the case, for ruling out a short.

FusionGFX · Dec 18, 2015

alexoiu :

Ill try, but with my Corsair 780t there shouldn't be any problems with that, all the standoffs were pre-installed

alexoiu · Dec 18, 2015

00 indicates that CPU does not run, while case fans not running - a power or motherboard issue.
Outside the case it's easier to check if all connections are properly done.

FusionGFX · Dec 18, 2015

alexoiu :

Still not posting, removed the CPU as well, no post..

Do you think its rather the MBs fault or the CPUs?

Im going to send it back then

alexoiu · Dec 18, 2015

Since CPU removed, check the CPU socket. See if any bent pins. Or try posting a picture of it here.

FusionGFX · Dec 18, 2015

alexoiu :

Ok there is a picture of the Socket
I can not see any damaged pins at all, lined the cpu really carefully into place and checked it - snug fit.

http://i.imgur.com/eMlHhwT.jpg

alexoiu · Dec 18, 2015

Try re-seating the CPU, CPU cooler, both 24 and 8 pin power cables (no other components or cables), start the board by shortly touching with a screwdriver the 2 pins on the motherboard corresponding to the case power button.
See if the cooler fans do spin and if still 00.

FusionGFX · Dec 18, 2015

alexoiu :

I already tried that.. Just inserted the CPU, plugged the 24-pin and the CPU-8pin in. (No GPU or drives)

Still 00 and none of the fans spun.

The strange thing is, the pump + fans running off the CPU_Fan header are working perfectly. Just the other case_fan fans dont.

Is that normal in any way? It would be logic if not a single fan would spin.

alexoiu · Dec 18, 2015

No. What if removing the 8 pin power cable and starting the board, do the case fans spin?
If not, then it's either a motherboard or a power supply issue.

FusionGFX · Dec 18, 2015

alexoiu :

I already tried that.. Just inserted the CPU, plugged the 24-pin and the CPU-8pin in. (No GPU or drives)

Still 00 and none of the fans spun.

The strange thing is, the pump + fans running off the CPU_Fan header are working perfectly. Just the other case_fan fans dont.

Is that normal in any way? It would be logic if not a single fan would spin.

alexoiu · Dec 18, 2015

See my previous answer.

FusionGFX · Dec 18, 2015

alexoiu :

Sounds good, test that out!

Would that ASUS BIOS flashback help in any way?

If the fans still do not spin after this, I know it's a MB problem right?

alexoiu · Dec 18, 2015

"Would that ASUS BIOS flashback help in any way?"
No, CPU is supported.
"If the fans still do not spin after this, I know it's a MB problem right? "
Only if 100% sure that the power supply is not defective and provides the necessary power.

FusionGFX · Dec 18, 2015

alexoiu :

Alright, I just connected the 24 pin with and without a CPU inserted.

Both times the same following thing:

CPU_FAN -fan works
Case_FAN fan doesnt

I don't think that the PSU is the problem. Before it powered the pump, 2 fans and the GPU.

Only 1 RAM stick is inserted btw

Could there be a problem concerning the ram speed? On the Intel-page it says that only 2100 GHz are supported. Same thing written down at the 5960x' tech specs.

alexoiu · Dec 18, 2015

Can you post a picture of the motherboard, as it is right now?

FusionGFX · Dec 18, 2015

alexoiu :

There you go

http://i.imgur.com/EvEMll6.jpg

alexoiu · Dec 18, 2015

So, Is the Corsair fan spinning when starting the board?

FusionGFX · Dec 18, 2015

alexoiu :

That grey fan right there is the CPU fan, thats the one to be mounted on the rad.

FusionGFX · Dec 18, 2015

alexoiu :

Connected to the CPU header, yes, connected to the casefan header - no

alexoiu · Dec 18, 2015

I've noticed and updated the previous post. So, is the Corsair fan spinning when plugged in the CHA_Fan (as in the picture)?
If not, then I'd RMA both motherboard and power supply.

FusionGFX · Dec 18, 2015

alexoiu :

No, plugged in as in the picture - does NOT spin. Furthermore, all other CHA_Fan headers do not work as well.

It just spins if If i plug in in the CPU header. CPU_OPT works as well.

alexoiu · Dec 18, 2015

Then I suggest RMA-ing the motherboard firstly.

FusionGFX · Dec 18, 2015

alexoiu :

Ok thank you very much!

Is there any chance the CPU is dead?

FusionGFX · Dec 18, 2015

I was really carefully when installing but could e.g. a screw dropped on the mainboard have damaged it?

Is there any explanation why certain headers work and others dont?

And how about RAM-speed? Might this be a fault?

ASUS X99-A USB 3.1 00 Q-Code

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