Dell PowerEdge Degraded virtual harddrive

Supernu · Dec 19, 2015

I can't reboot the sever after a restart. Says "Virtual Hard drive is degraded", and I think one of the 3 SATA drives died. I just cant boot the server and cant get to a safe mode screen hoping I can boot in safe-mode at least. It's T410 server, running windows 2008 (not r2). The server functions as a FILE SERVER, and already have up to date backup of files.

Any help to be able to boot would be greatly appreciated.

ss202sl · Dec 19, 2015

"Virtual Hard drive is degraded"

One of the HDD are probably bad. You need to check if more than 1 drive is bad, or what type of raid you;re using. You may have completely lost the raid(drive) if 2 drives have issues.

Supernu · Dec 22, 2015

Everything I've looked online seems to suggest this is a software issue.

I finally managed on Monday morning to get to SAFE MODE screen and was able to boot the system normally, but only after removing one of the SATA drives.

The only different before removing the drive the message was:

"Virtual drives disk is degraded and failed" and could never get to safe-mode screen.

And after removing the drive the message reads:

"virtual disk is degraded"

And i booted into windows, no errors and all data is intact, nothing was missing.

I checked OPENMANAGE and it shows the 2 remaining SATA drives and they are all in GREEN STATUS with non-critical note reading "drivers out of date".

Although no data is missing or corrupted, things do appear to be a bit slow-loading in term of browsing files and accessing them. Yet all scheduled backups ran as normal, same time no delays.

I'm not an IT guy, but have my doubt that this is a hardware problem, more like software related. Especially that this IT company I contacted wants $1200 to just rebuild array and want to charge $300 to update the firmware / driver which they said was not that big of a deal, but insist a 2nd failure will wipe all data.

I'm not sure, but I get the impression I'm being sold fear.

Supernu · Dec 23, 2015

Do you know if I put the same size drive in lieu of the one removed (while system on) is a good idea, and it will rebuild?

ss202sl · Dec 23, 2015

It will probably rebuild if a new on is put in. You can do this while it on. Do not remove the others - just replace the one you took out.

Supernu · Jan 1, 2016

ss202sl :

Thank you, that did it! All I had to do was go to Dell OpenManage and delete it, and select rebuild and execute. Took almost 10 hours to rebuild 500gb HD, so glad it was not a 4TB drive!

Happy New Year!

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