Onboard Intel Graphics Keeps Crashing

Avagadro1

Reputable
Oct 29, 2015
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I just built a computer based on an ASRock H-170M-Pro4 motherboard, Windows 10, and plenty of memory. As with my previous (non-gaming) machines, I use the onboard Intel Graphics (here the 530 Graphics), not a separate graphics card. I did not install any firmware or drivers from the ASRock motherboard CD; all the latest were downloaded from the ASRock Support site. The driver for the Samsung monitor was installed upon installing Windows 10.

Problem: about once or twice an hour, my screen flickers or goes white -- i.e., the graphics system crashes. I receive a brief dialog notification in the lower right corner of the Windows 10 desktop that the Intel Graphics 530 for Windows 8 has crashed, but recovered. If I am in the middle of something, such as a WordPerfect document, it is lost.

Now, I’m not using Windows 8, but 10. I’ve used earlier versions of the built-in Intel Graphics on prior machines (usually Intel motherboards) and never had a graphics problem.

Any ideas on what’s going on? Help appreciated.
 
Solution
download the latest graphic driver from intel, uninstall the current driver with DDU (while in safe mode), after the reboot run the installer you downloaded, and see if the issue goes away. If it does not then you probably have a bad igpu on the cpu.
download the latest graphic driver from intel, uninstall the current driver with DDU (while in safe mode), after the reboot run the installer you downloaded, and see if the issue goes away. If it does not then you probably have a bad igpu on the cpu.
 
Solution

f-14

Distinguished


he's not using the igpu he's using the motherboards onboard video

try this https://www.slimwareutilities.com/slimdrivers.php gives you the newest drivers that aren't posted yet and are just sitting waiting for windows hardware certification (whdq) paper work first. there is a slight risk of getting a bad driver, but that's the risk with all drivers, personally i have never had a problem with it however i have had problems with nvidia drivers coming straight from nvidia with whdq certification during the first half of 2015 for a 6 year old video card so .....<shrug> driver rollback solved my problem until windows pushed by restore point with a working graphics driver beyond last 30 restore points saved that it became lost and the new drivers were failing miserably so i tried out that utility and it worked flawlessly and even found new drivers for my mother board and a whole plethora of other devices i didn't care enough to go looking for. and yes it creates restore points for you so you can roll back a driver incase of a failure.
 


dude. stop. I'm not going to argue and normally don't bother when someone says red is blue or water isn't wet, but you're talking like you didn't bother to read what his issue is at all; nor my reply; but far more egregious is you are pimping adware/bloatware

THAT motherboard does not have "on board" video; the CPU has an igpu, lets not confuse this with 10yo tech. He's using the igpu on the cpu. It's a brand new Skylake cpu with included intel HD graphics or an igpu; it's not an nvidia on motherboard graphics card, nor is it an nvidia discrete gpu, it's an intel iGPU built into the cpu itself.

I suspect you meant this and simply didn't know what igpu means; still my suggestion was 100% valid and selling him adware/bloadware like slimwareutilities to resolve an intel graphics driver issue is just deplorable.