Computer crashes while playing graphically demanding games, what's wrong with it?

101hardwarenoob

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Nov 3, 2015
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Every time I try to play GTA V or a similarly demanding game, my computer crashes and becomes 100% unresponsive, forcing a hard reset. I'm not sure what's happening here, or even how to diagnose the issue. The nature of the crash is strange, because a very short glitchy audio tone is played and then the frame just freezes. I would appreciate any input, but the only think I can think of is that my CX600 PSU isn't giving the computer enough juice while it's under heavy load, although I don't think the nature of my computer crashes really fit the bill for a power supply issue. I'm just hoping that nothing is wrong with my graphics card.
 

COLGeek

Cybernaut
Moderator
This is usually the result of a heat and/or power issue. It could also be caused by driver problems, defective memory, etc.

A detailed list of your system's components would be useful (make/model of each).

Also, are you overclocking anything (CPU, GPU, memory)? If so, stop and reset to stock speeds and try again.

What version of Windows are you using? Is Windows, all of your major drivers (video, audio, network, chipset) up to date? Same for your motherboard BIOS?

What are your CPU and GPU operating temperatures at idle and under load (like when gaming)?

Have you tested your memory with a tool like memtest?



 

101hardwarenoob

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Nov 3, 2015
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AMD FX 8370 CPU
EVGA GTX 970
2 x 4gb Corsiar Vengance RAM
CX600 PSU
750 GB Western Digital HDD (previously owned by my friend, still has some of his stuff on it)
ASUS M5A99FX PRO R2.0 Motherboard
NZXT Guardian 921 case

I've got three case fans, and I'd say the computer gets good ventilation so I can't see it being an overheating issue...
 

Dunlop0078

Titan
Ambassador


600watts is plenty of power for that system. The cx600 is not the best power supply around and it could be having issues but its not an issue related to not having enough power. Still need your cpu and gpu temps when under load in your games.
 
How old is the PSU? The Corsair CX line reviews well when new, but is built with inferior capacitors that degrade quickly when subjected to heat.
You might run a benchmark with Furmark to see what happens.
Do you see any artifacting on screen just before the crashes?
 

101hardwarenoob

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I'm not doing any sort of overclocking. I'm still using Windows 7 premium. as far as drivers go, I ust updated the Nvidia ones but I'm not sure about the others. Last night I used speedfan to measure my temps and played GTA until my computer crashed. The cpu never got over 50 celsius and the gpu got up to like 67 celsius at the hottest. I haven't tested my memory yet, i'll go dot that right now thanks.
 

101hardwarenoob

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Nov 3, 2015
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I don't see any artifacting, the game is running fine one minute and then the screen just freezes and stays there until i reset it. My PSU is exactly one year old, do they really degrade that quickly? I'll go run Furmark and report the results.
 

101hardwarenoob

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Oh yeah forgive me, I do actually have the CX600M. So this model is more durable?
 
YES!

the regular CX (non-modular) also uses this platform - but Corsair says that the CXM doesn't use an off-the-shelf design. Rather, the company employs a non-standard layout that is reckoned to improve airflow through the unit; adds in a different PWM controller for increased standby efficiency; doubles the number of FETs, used for 12V regulation; and uses higher-quality capacitors than CWT's base design.
 

101hardwarenoob

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Nov 3, 2015
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Okay, so it might not be a power issue...
i'm confused about how to identify what's going on here, I'm not extremely tech savvy so I don't know where to start. I just tried to run Shadow of Mordor and I did encounter some artifacting so i closed it. I'm using the stock cooler for my cpu and it does gets extremely loud when it's under heavy load like that. I think that running Furmark would certainly cause my computer to crash, but should I try it out anyways just to see? I keep reading that it can be dangerous.