Hello,
1TB Seagate external hard drive suddenly stopped working after my sister injected it into her computer and it was unable to detect it. Subsequently, I tried it on three different computers to see whether the issue was just with her computer: Mac, Asus and HP (including mine, which the hard disk has always worked with)
To my disappointment, all of them no longer displays the hard disk on My Computer. I suppose the device is not completely hopeless yet seeing that there's no error that says it's unrecognized?
There's still that beeping sound that comes with the hard disk being recognized by the computer and the hard disk's light still lights up when I do so. I can still choose to eject the hard disk from 'Open Devices and Printers', but clicking on the eject option prompts this message, 'Windows is unable to stop the device 'USB Attached SCSI (UAS) Mass Storage Device'. Don't remove this device while it is still in use. Close any programs using this device and then remove it--even though I can't even see the hard disk's folder anywhere, let alone access it.
I also checked the Disk Management to check whether my Hard Disk is there, as suggested by other answers I found on the forum, and unfortunately I do not see my hard disk there.
There are some important documents stored in this hard disk that I don't really want to lose, so is there any possible solutions for my issue?
Thank you!!
1TB Seagate external hard drive suddenly stopped working after my sister injected it into her computer and it was unable to detect it. Subsequently, I tried it on three different computers to see whether the issue was just with her computer: Mac, Asus and HP (including mine, which the hard disk has always worked with)
To my disappointment, all of them no longer displays the hard disk on My Computer. I suppose the device is not completely hopeless yet seeing that there's no error that says it's unrecognized?
There's still that beeping sound that comes with the hard disk being recognized by the computer and the hard disk's light still lights up when I do so. I can still choose to eject the hard disk from 'Open Devices and Printers', but clicking on the eject option prompts this message, 'Windows is unable to stop the device 'USB Attached SCSI (UAS) Mass Storage Device'. Don't remove this device while it is still in use. Close any programs using this device and then remove it--even though I can't even see the hard disk's folder anywhere, let alone access it.
I also checked the Disk Management to check whether my Hard Disk is there, as suggested by other answers I found on the forum, and unfortunately I do not see my hard disk there.
There are some important documents stored in this hard disk that I don't really want to lose, so is there any possible solutions for my issue?
Thank you!!
Facebook
Twitter
Instagram