This ASUS R9 390X started to piss me off.

Bahadir

Reputable
Dec 25, 2015
13
0
4,510
Hello everybody, good day to you all.

First I want you to know that Im writing here for the last time because I couldnt find help from any of forums and people in my country (lack of knowledge of course), and as I follow this forums for a long time, I see people here are more experienced and helpful.

I just bought this Mod edit graphics card 1 weeks ago, so called ASUS r9 390X (I wish I read these forums first) and it was my worst week of all my life. I bought the card, Im sure my PSU can handle it very easily (Zalman ZM1250w Platinum +80 Plus), so I set the connections up.

Every connection is good to go, I double checked the PCIe connections, cpu socket, HDD socket, everything. I start my PC, everything is good. I formatted my windows 7, used ddu in safe mode to uninstall every suspended drivers, and set up latest crimson drivers for gpu. But, here comes the pain;

When pc is idle, every 40 minute or 1 hour pc restarts. When I try to use internet, it randomly restarts. When I try to open BSplayer its immediately restarts. Its just restarting randomly like it loves to watch me pull my hair and shirts off...

The things I tried to solve this as follows:
*Resetting BIOS by pulling out battery.
*My previous ATI (2GB 256B) GPU works fine. (But I formatted the computer so no drivers)
*All connections checked, tried with several different PCIe power cables.
* Tried all drivers from amd website, still same.
*Changed the motherboard with a new one.
*Tried pulling out RAM's by one at a time.
*Used MSI Afterburner to watch stats and cpu, gpu heat is normal. Fans spinning good.
*Changed the CPU thermal paste.
*Im not getting any voltage loss in my home.
*Checked all cables to make sure there is no electric shortage.
*Checked compatibility with motherboard.
*Enough cooling and airflow through system.

For now thats all I can remember and tons of things I tried. My PC Specs are above, thank you so much for your help. If you think my pc specs are not good enough and Im missing something, thats okay its my fault and I apologize. But if its not, people who wants to buy this abomination of a product, please think twice...

My PC specs:
?ntel i7 core 3770 LGA 1155 CPU
ASUS Mod edit r9 390X 8GB 512B Direct CU III
Gigabayte H61M-S2PV MoBo 3.90 Ghz
2x8 GB ddr3 1333 Mhz Kingston RAM
Zalman ZM1250w Platinum +80 Plus PSU
Seagate SATA HDD 1TB
 
Solution
I've seen some wierd voltages from some software, usually the 12v+ is funked anything from 8v to 10v to a decent 12v, but the remaining 3.3v, 5v+ etc are usually good. Yours however are all funky, nothing shows within specs. Check your voltages in the bios. Use speccy, Hwinfo64. I really believe that that psu is not reliable, and will end up burning out components due to under voltage if any of those numbers are even close to accurate

Bahadir

Reputable
Dec 25, 2015
13
0
4,510
Okay I installed drivers from CD and rebooted by legacy. Legacy mode is restarting at windows welcome logo. Its current mode is uefi and legacy together right now.
 

Bahadir

Reputable
Dec 25, 2015
13
0
4,510
Hey, I got it working !!! Now it doesnt crash and I can play games. I simply installed drivers (crimson edition) in safe mode and DROPPED THE MEMORY CLOCK TO 950 MHZ... Thank you so much for your support but why it was necessary to drop the memory clock ??
 

Karadjgne

Titan
Ambassador
raise the voltage slightly in the gpu. Its entirely possible the psu or the motherboard isn't supplying enough stable voltage, and my money is on the psu having bad 12v ripple, so the card is essentially choking on the factory voltage settings. Bump it up 10mv in the Asus gpu tweak and see what happens.
 

Bahadir

Reputable
Dec 25, 2015
13
0
4,510
I raised a little bit but no luck. Whenever I try to do something on internet, or open a movie through bsplayer, or enter a game it restarts. Shuts down pc and restarts. I dont think card is bad because this morning I managed to play Assassins creed unity for 30 minutes. And now It shuts down again as I mentioned above... :(

Do you guys think Im getting bottleneck somehow ? My specs are above too.

EDIT: PC shuts down like someone pulled the plug out, not a soft restart. And starting itself again.

This is my voltage stats without the r9 390x card.

resim yükle
 

Karadjgne

Titan
Ambassador
I've seen some wierd voltages from some software, usually the 12v+ is funked anything from 8v to 10v to a decent 12v, but the remaining 3.3v, 5v+ etc are usually good. Yours however are all funky, nothing shows within specs. Check your voltages in the bios. Use speccy, Hwinfo64. I really believe that that psu is not reliable, and will end up burning out components due to under voltage if any of those numbers are even close to accurate
 
Solution

Bahadir

Reputable
Dec 25, 2015
13
0
4,510
Okay I fixed it right this time. The problem was my brand new PSU. It was Zalman ZM1250w platinum. It was just rippling the voltage in my home and choking my graphics card. Then PSU was resetting itself due to overvoltage. I changed it to Corsair gold 1000w and problem is gone. Thank you for all your support people. Im glad you are here :)