new ssd shuts down windows 7 after a few minutes

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krishjep

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Dec 26, 2015
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We´ve just intalled a new samsung 850 evo 500gb ssd, we used the samsung transfer program to clone the old hdd. swapped the sata data cables, so the ssd was in the same port as the hdd. started up, and windows started up, as speedely as u would expect, after switching to ssd. However after anything between 1-5 minutes windows would shut down and reboot. we removed the ssd, and installed the old hdd, and windows runs the same way as before the ssd install.
Any ideas as to what we did wrong, why does the ssd keep shutting down windows?
 
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The_Tester

The_Tester

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Nov 22, 2014
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I'm assuming that you used Samsung Data Migration Software correct?

Samsung SSD

You may need to try simply redoing it. Get back into the OS on the original HDD with the new SSD hook up as a storage device (confirm you booted into the HDD, not the SSD) and delete the SSD partition (google). Do a quick format so the SSD comes back online and go into device manager and check to see if the drivers are up to date. While on the original HDD with new SSD as storage, go ahead and install Samsung Magician Software for PC. Restart the computer and make sure everything seems ok with the new SSD.

Next would be to re do it. Make sure that the only sata devices connected are the original HDD SATA and the New SSD. It would not hurt to remove all USB/ESTAT/Thunder bolt/Ethernet etc... stuff as well. Only have the power cable, mouse/keyboard and monitor hooked up so as to avoid any weirdness when it attempts to scan for new devices after the move.
 
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K

krishjep

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Dec 26, 2015
5
0
4,510


 
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K

krishjep

Reputable
Dec 26, 2015
5
0
4,510
thank you for the answer.. however we figured it out... it wasn't the harddisk. it was the graphic card, the problem just didn't manifest itself until we installed the ssd, for some reason? but when we first figured out were the problem lay, it was an easy fix, with a bios update!
 
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The_Tester

The_Tester

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Nov 22, 2014
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Gotcha. I would think that any graphics drivers would have been correctly copied over. The drivers used by the graphics card/s may not have copied over during the migration properly for some reason. This could explain the shutdown and reboot it may have been trying to install/reinstall the drivers but for some reason failing (or not completing). The bios update problably, let's just use the word "recombobulated" things so they will work together on boot. I've often found that as long as you can successfully boot into windows (vista and after) at least once there is usually some really simple but hard to pin down thing to work out the kinks.

In the future whenever performing things related to an OS migration or cloning (with the OS disk being used as the source disk) try to remove all but the minimum necessary hardware. Use the IGP (integrated graphics processor) if possible/available as well. It's a real pain in the butt, but helps cut down on a lot of the unknowns if you literally only have the source disk and destination disk to worry about.

Score 1 for answering your own question!
 
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