Mouse and keyboard work in BIOS, but not once windows starts

[PCPartPicker part list](http://pcpartpicker.com/p/zYHsdC) / [Price breakdown by merchant](http://pcpartpicker.com/p/zYHsdC/by_merchant/)

Type|Item|Price
:----|:----|:----
**CPU** | [Intel Core i5-6600K 3.5GHz Quad-Core Processor](http://pcpartpicker.com/part/intel-cpu-bx80662i56600k) | $279.99 @ B&H
**CPU Cooler** | [Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler](http://pcpartpicker.com/part/cooler-master-cpu-cooler-rr212e20pkr2) | $24.98 @ OutletPC
**Motherboard** | [Asus MAXIMUS VIII HERO ATX LGA1151 Motherboard](http://pcpartpicker.com/part/asus-motherboard-maximusviiihero) | $219.99 @ SuperBiiz
**Memory** | [Crucial Ballistix Sport 16GB (2 x 8GB) DDR4-2400 Memory](http://pcpartpicker.com/part/crucial-memory-bls2k8g4d240fsa) | $79.99 @ B&H
**Storage** | [Samsung 850 EVO-Series 250GB 2.5" Solid State Drive](http://pcpartpicker.com/part/samsung-internal-hard-drive-mz75e250bam) | $81.49 @ OutletPC
**Video Card** | [EVGA GeForce GTX 980 4GB Superclocked ACX 2.0 Video Card](http://pcpartpicker.com/part/evga-video-card-04gp42983kr) | $489.99 @ Micro Center
**Case** | [Corsair Vengeance C70 (Black) ATX Mid Tower Case](http://pcpartpicker.com/part/corsair-case-cc9011016ww) | $104.99 @ Amazon
**Power Supply** | [Corsair RM 650W 80+ Gold Certified Fully-Modular ATX Power Supply](http://pcpartpicker.com/part/corsair-power-supply-rm650) | $59.99 @ Newegg
| *Prices include shipping, taxes, rebates, and discounts* |
| Total (before mail-in rebates) | $1391.41
| Mail-in rebates | -$50.00
| **Total** | **$1341.41**
| Generated by [PCPartPicker](http://pcpartpicker.com) 2015-12-27 11:31 EST-0500 |

Yesterday, I built this mammoth. Everything began well — good temps, loaded to BIOS first try, BIOS recognized all my peripherals fine. Oddly, when I began windows 7 install I got the "No device drivers were found." My buddy and I tried literally everything to get passed this, but for some reason the install just would.freaking.not see my USB with the ISO on it. Eventually, we resorted to putting my SSD in his computer, installing windows on it, and putting it back into my computer (we also put USB and ethernet support drivers from ASUS's website on my desktop from his computer so I could easily DL them once it was back into my rig).

This was a quick fix, but the problem still persisted. I got the ethernet driver enabled, which was good. But as I tried to install the USB drivers, I lost control of USB and keyboard functionality. Now, my keyboard and mouse work fine in BIOS, but as soon as Windows 7 begins, you can see their lights power off.

I have tried every variation of turning on/off Legacy USB, XCHI, and manually disabling/enabling USB ports. I've tried multiple keyboards and multiple mice. I've tried safe mode (can't click anything in that).

I really have no idea what to do. I'm about to buy an optical disk and try installing my drivers through my Mobo DVD and after that I'm thinking about wiping everything and just starting with Windows 10 cause I have a hunch z170 boards and Win7 just hate each other.

Please someone help me so I can get my baby up and running!!
4 answers Last reply
More about mouse keyboard work bios windows starts
  1. Hi

    Usb 3.0. Ports need a device driver in windows

    Boot up in usb 2.0 port
    Similarly for keyboard and mouse best in usb 2.0 port
    Usb 3.0 ports usually have blue plastic in them

    Do you have a ps/2 port and keyboard you can use?

    Regards
    Mike Barnes
  2. mbarnes86 said:
    Hi

    Usb 3.0. Ports need a device driver in windows

    Boot up in usb 2.0 port
    Similarly for keyboard and mouse best in usb 2.0 port
    Usb 3.0 ports usually have blue plastic in them

    Do you have a ps/2 port and keyboard you can use?

    Regards
    Mike Barnes


    Thanks for the advice, but we've already been using the USB 2.0. Unfortunately we don't have a ps/2 keyboard or mouse.
  3. Was this problem resolved? I'm having the exact same issue
  4. Haven't resolved it. I don't have a ps/2 keyboard but I was actually able to successful get function out of a USB 3.12 port? It's red instead of blue on my motherboard's I/O.

    This has been able to allow me to get into my BIOS and update it, but to no avail. I've tried uninstalling/installing Asus's drivers, but still nothing. Now i'm getting a "Code 10" under USB Serial Bus in device manager. I have a yellow flag next to XCHI USB Compatibility Controller. Despite uninstalling/installing, I'm not sure what to do when trying to update it. Just tells me it's already the most updated version, yet the yellow flag persists.
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