Compatibility Issues With a Mother Board and New GPU

[cruddyturtle]

Hi i bought a pre build pc (yes i know, not that smart) (http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=9166783 this one to be exact) and i then bought a new EVGA PSU and a new GTX 960, now, the computer doesn't post at all. When i turn on the computer, i only get a black screen. When i remove the GPU the computer works just fine. Can anyone tell me if I have any compatibility issues in the build and if not, any suggestions on how to make this system work.

 

[Robert Cook]

Try entering the BIOS and seeing what it is set to default to. it might have swapped over to on-board graphics, in which case you need to change it back to dedicated/PCIE. compatibility wise that makes no sense so it is wither a DOA card or defaulting issues.
As you have an APU it make sense that it is not default supporting the card.

 

[smorizio]

also open the case and look at the part number of the mb that was used make sure it has the newest bios file to rule out a bios bug. with amd apu there made for using an amd gpu and doing a hibread crossfire.

 

[Wolfshadw]

Are you connecting the display to the graphics card output?

-Wolf sends

 

[Robert Cook]

^

 

[cruddyturtle]

Yes, i am running the HDMI straight from the 960 to the tv.

 

[cruddyturtle]

I can't boot into the bios when the GPU is installed as it just goes to a black screen even when I'm mashing the bios button.

 

[Robert Cook]

^ yes same thing occurred all the time on my old dell optiplex 745. remove the GPU and enter the bios with the TV connected to the motherboard.

 

[cruddyturtle]

"^ yes same thing occurred all the time on my old dell optiplex 745. remove the GPU and enter the bios with the TV connected to the motherboard."

And then navigate the bios and check that the output is on the PCIE?

 

[Robert Cook]

^ yes, then once it is set to PCIE exit the BIOS, power down the whole PC, insert the GPU power it with its cables, and fire it up with the TV connected to the GPU.

 

[Robert Cook]

If that fails then it is a GPU issue most likely.

 

[Robert Cook]

Also I am out for the night.

 

[cruddyturtle]

Thanks for your help, night!