- Mar 19, 2015
- 5
- 0
- 4,510
I have recently got a MSI Radeon 390 8GB for Christmas and other computer parts.
The problem I am having is that whenever I connect a DVI cord from the GPU to the monitor I don't see anything on my monitor. However when I connect it to the motherboard instead of the GPU to the monitor it displays on my monitor. I have also tried an HDMI cord from the GPU to the monitor and nothing happened, but when I plugged it in to the motherboard to my monitor my display showed up. I saw another post where a guy was having a similar problem I had and he suggested to unistall the GPU's drivers so I tried that and installed them and still no luck (just to make sure is this the website for the 390? http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64). Also when booting up my computer I loaded up my motherboard's BIOS settings and I checked the on board display and it said that the PCIEX1 X16 slot was empty and that is where my video card is at. I am pretty sure my fans do not spin when I turn on my computer, but the MSI logo does light up.
Specs:
The problem I am having is that whenever I connect a DVI cord from the GPU to the monitor I don't see anything on my monitor. However when I connect it to the motherboard instead of the GPU to the monitor it displays on my monitor. I have also tried an HDMI cord from the GPU to the monitor and nothing happened, but when I plugged it in to the motherboard to my monitor my display showed up. I saw another post where a guy was having a similar problem I had and he suggested to unistall the GPU's drivers so I tried that and installed them and still no luck (just to make sure is this the website for the 390? http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64). Also when booting up my computer I loaded up my motherboard's BIOS settings and I checked the on board display and it said that the PCIEX1 X16 slot was empty and that is where my video card is at. I am pretty sure my fans do not spin when I turn on my computer, but the MSI logo does light up.
Specs:
CPU: Intel i5-4690K
GPU: MSI Radeon 390 8GB
Ram: not too sure i just know it is 8 GB
Motherboard: H81M-E34
PSU: Corsair 750
OS: WIndows 10 64bit
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