So I have 2x ram sticks installed both are 2GB each i should have 4 but it says i have 2GB and only 1,81 usable.So far i've tried going to msconfig but the max memory is 2048MB,switiching the slots of the ram sticks.I would really appriciate any help about my problem.Here's some additional info about my laptop.
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>systeminfo
OS Name: Microsoft Windows 8.1 Pro
OS Version: 6.3.9600 N/A Build 9600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Original Install Date: 12/26/2015, 10:12:16 PM
System Boot Time: 12/28/2015, 6:46:50 PM
System Manufacturer: Acer
System Model: Aspire E1-531
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineInt
el ~800 Mhz
BIOS Version: Insyde Corp. V2.11, 12/25/2012
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume3
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
Total Physical Memory: 1,864 MB
Available Physical Memory: 274 MB
Virtual Memory: Max Size: 3,016 MB
Virtual Memory: Available: 460 MB
Virtual Memory: In Use: 2,556 MB
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>systeminfo
OS Name: Microsoft Windows 8.1 Pro
OS Version: 6.3.9600 N/A Build 9600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Original Install Date: 12/26/2015, 10:12:16 PM
System Boot Time: 12/28/2015, 6:46:50 PM
System Manufacturer: Acer
System Model: Aspire E1-531
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineInt
el ~800 Mhz
BIOS Version: Insyde Corp. V2.11, 12/25/2012
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume3
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
Total Physical Memory: 1,864 MB
Available Physical Memory: 274 MB
Virtual Memory: Max Size: 3,016 MB
Virtual Memory: Available: 460 MB
Virtual Memory: In Use: 2,556 MB
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