New computer keeps on crashing. My screen will show No singal while i play games.

badmonkey27

Reputable
Dec 28, 2015
3
0
4,510
So I have a tv as a monitor and I assume that that's why but I'm not sure. But everytime I check my gpu heat its fine. So I need help please ive already done a hard reset too.Please help.
My specs are:
500w evga power supply
Power color radeon r9 380
Seagate 1000 terabyte hdd
Asrock B85m-DGs Mother board
Intel i3 4130
Corsair vengeance 8 Gigabyte 1 stick ram
 
First of all do you have the latest drivers for your GPU? Does it occur with all games or just one in particular? Does it happen no matter what your doing or just when you launch a game? Does your system actually shut off or do you just loose your signal to the TV? If you just loose signal no matter what your doing (ie computer is just sitting idle) I've had a similar problem with a computer I have hooked up to a TV in my living room. It is running an R9 290 and unlike my main system (also with R9 290) it will loose its signal to television - the one hooked up to actual monitor I don't have issue with. A simple solution I've found is unplugging the HDMI cable from the GPU when it looses its signal and plugging it back in. The problem only happens when I restart or first turn the computer on, it will loose signal I unplug and then re plug in the HDMI and it will work as long as I don't turn the PC off or restart it (will work fine after sleep cycle). I've tried clean installing the driver and everything else possible but it first started with the new Crimson drivers and as long as I unplug and re plug the HDMI cable it will work flawlessly. Its not a total fix, but it is a work around and I believe it is something with the new Crimson drivers that will hopefully be fixed at some point.
 

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