USB Ports Not Working

TrigueTaco · Dec 29, 2015

I recently bought my first PC ( http:// ) and when I put it together, I turned it on and found that none of the USB ports work. I also plugged in a hard drive from an old computer that had Windows on it, but I could not get past the login screen because the parts did not work. Please help! Thank you.

BadActor · Dec 29, 2015

You need to install all the drivers from the disk that came with your motherboard. The Windows installation on the hard drive you are trying to use is tied to different hardware and wont work. You will need to do a clean install of Windows.

TrigueTaco · Dec 29, 2015

BadActor :

How can I do that if my computer does not have an optical drive? I do also have A new version of Windows on a USB disk.
Should I take the optical drive out of the old computer?

BadActor · Dec 29, 2015

That would be the easiest option. You will have to slipstream the drivers into a Windows iso file, burn it to a disk, and install from that

BadActor · Dec 29, 2015

http://www.techpowerup.com/forums/threads/slipstream-drivers-into-windows-7.120729/

TrigueTaco · Dec 29, 2015

BadActor :

The computer recognizes the Windows DVD, but it cannot boot it. All the CD contains is an .iso file, isn't that all it needs?

BadActor · Dec 29, 2015

Yea, it should. Go in to your Bios and make sure CSM and legacy USB support support are enabled, and disable secure boot if you have those options.

TrigueTaco · Dec 29, 2015

BadActor :

How do I go into the BIOS if the keyboard doesn't work? The manual says I have to press the delete key while booting.

BadActor · Dec 29, 2015

You need a PS/2 keyboard.

TrigueTaco · Dec 29, 2015

BadActor :

Okay, I'll buy one tomorrow and see if it works. Thanks for your help!

TrigueTaco · Dec 30, 2015

BadActor :

Sorry for being noobish, but I'm confused as to where to go from here. The PS/2 keyboard works fine, but how to I install the drivers for the motherboard and Windows? The USB ports still don't work after enabling legacy USB in the Bios (a video of my Bios screen can be found here: http:// ), so I don't know how to install Windows that way. Thanks again!

BadActor · Dec 30, 2015

On another computer, you will have to make an image of the Windows iso on the USB and then burn it to a DVD. You should then be able to install Windows with that disk, and after Windows installs, run the motherboard driver disk. If you know someone who already has the same version of Windows as you have, already on a DVD, you can use that with your product key.

TrigueTaco · Dec 30, 2015

BadActor :

Everything's now up and running! Thank you so much for your help!

BadActor · Dec 30, 2015

Good job!

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USB Ports Not Working

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