Multiple BSODs (primarily 0x00000124) during safemode and windows 10 install. Lost my windows 7 OS. Possible CPU issue?

Toggle sidebar Toggle sidebar
C

Cespid

Reputable
Dec 29, 2015
4
0
4,510
Hello all, first post here, so let me know if I've posted incorrectly.

For the past two weeks, I have had different kinds of BSOD when using the computer (primarily "uncorrectable hardware/whea error" or "system service exception"). Prior to this, I had not installed any other hardware/software for the past month, and the problem first started during normal use. I've looked at the forums for multiple fixes and I have tried near everything, except for replacing new parts. BSOD will always occur when I open google chrome and when opening certain software. I believe it is the cpu because I tried using the intel Diagnostic Processing tool and prime95 and had a BSOD each time. Temperatures never exceed 40 C, and I have never overclocked the computer.

Relevant helpful files: https://www.dropbox.com/sh/dnpq71joukzp5bj/AACT-bET8liX_-phy3HPYC7Ha?dl=0

This includes my specs, dmp files, and some error messages from the event viewer. If I need to alter the format somehow, let me know.

Things to consider: I have made a few changes since these dmp files are 10 days old, but I can no longer access my desktop anymore due to the bsod errors. I have flashed my bios, so they should be updated, though I could do it again to be safe. I also updated my windows 7 64 bit system. Any suggestions?
 
Solution
J
generally, you would update the BIOS or reset it to defaults. You do this to remove any BIOS overclocking that may be set. The BIOS sets various voltages to that are used by the CPU to synchronize timings between components inside the CPU when the voltages get messed up the data inside the CPU gets corrupted. the voltages are set for the clock frequency by a look up table so if a power supply starts to fail or the motherboard power regulator fails the wrong voltage will be applied to the CPU for that clock frequency and you get error 0x124.
You would then blow the dust out of the various fans. The CPU fan, the PSU fan and the GPU fan.
The and see if the problem goes away (dust is conductive) if it does not then you would...
Sort by date Sort by votes
C

Cespid

Reputable
Dec 29, 2015
4
0
4,510
Apologies, I know we're not supposed to bump threads, but I'm about to buy new hardware, though I don't want to if I don't have to. Anyone have ideas? Did I possibly post in an inappropriate forum?
 
Upvote 0 Downvote
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
you also have a ad injector installed, some malware can cause bugcheck 0x124 by changing code incorrectly.

remove:
\SystemRoot\system32\drivers\wStLibG64.sys Thu Jan 30 16:45:30 2014
Yontoo web-extension that injects advertisements in the browser (ADWARE)
Guide on Removal - http://www.anvisoft.com/resources/how-to-remove-yontoo-adware/
---------
you had a bugcheck 0x124 called by your CPU because the CPU got a error on processor 5 from cache memory bank 2.
your system was up for 3 minutes
my first guess is your CPU fan is not spinning at full speed or stopped working and your CPU overheated.

machine info:
p55a-ud3
bios date 6/24/2010
 
Upvote 0 Downvote
C

Cespid

Reputable
Dec 29, 2015
4
0
4,510


Okay. I have reformatted the hard drive (clean all on cmd prompt) and I had a fan blowing directly on the cpu. When I try and install windows 10, I get the same errors. At this point, it sounds like I have no choice but to replace the parts and hope for the best. Do you have any other recommendations?
 
Upvote 0 Downvote
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
generally, you would update the BIOS or reset it to defaults. You do this to remove any BIOS overclocking that may be set. The BIOS sets various voltages to that are used by the CPU to synchronize timings between components inside the CPU when the voltages get messed up the data inside the CPU gets corrupted. the voltages are set for the clock frequency by a look up table so if a power supply starts to fail or the motherboard power regulator fails the wrong voltage will be applied to the CPU for that clock frequency and you get error 0x124.
You would then blow the dust out of the various fans. The CPU fan, the PSU fan and the GPU fan.
The and see if the problem goes away (dust is conductive) if it does not then you would test the power supply, then the GPU.



 
Upvote 0 Downvote
Solution
C

Cespid

Reputable
Dec 29, 2015
4
0
4,510
Writing an update with my fix: It is almost certainly the CPU in some capacity. In order to fix the problem, I went into my BIOS and manually decreased the number of cores the CPU was using. I don't know if it helped, but I also upped the voltage going to the CPU to 1000. Computer is working fine, though the CPU is running hot (70-80 C). Not sure what the negatives are to using fewer cores, but I have not had a problem since.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom