popatim :
Have you tried another port on the router/modem?
Yes, I've tried every single port on both the router and the modem, also whenever I run the diagnostics test for my connection while I have the speed set to gigabit I'm getting these
details and this is what I'm getting for my ipconfig if that helps
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-J39CHTV
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I218-V
Physical Address. . . . . . . . . : AC-9E-17-B5-3F-4B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::440:84e8:f05d:9743%5(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, December 30, 2015 3:04:03 PM
Lease Expires . . . . . . . . . . : Thursday, December 31, 2015 3:04:03 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 61644311
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-15-3E-CC-AC-9E-17-B5-3F-4B
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{C31D54FF-DBE3-41A0-8464-D31CF5594397}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:38ae:1d00:3f57:fef8(Preferred)
Link-local IPv6 Address . . . . . : fe80::38ae:1d00:3f57:fef8%2(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 134217728
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-15-3E-CC-AC-9E-17-B5-3F-4B
NetBIOS over Tcpip. . . . . . . . : Disabled