Computer Will Not Show New Hard Drive

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DPalmer

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Dec 30, 2012
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10,510
I purchased a Western Digital Green 1TB hard drive from new egg around December 15th. I have only recently installed it into my rig with a fresh new install of Windows 7 that is now fully updated.

I am having trouble getting the hard drive to show up in the "my computer" where I can format it for use. The hard drive shows up in my "board manager" part of my BIOS, and I can feel the hard drive spin up when the computer comes on. I have tried switching SATA cables with no positive results. I have opened the disk management window and the drive is not displayed. Is there anything else I can try before I write it up to a dead on arrival drive? I tried contacting Western Digital with no response yet. My other 2 500GB Western Digital hard drives and 1 TB Seagate hard drive showed up with no problems,

What my disk management shows: http://i.imgur.com/5QmDoZc.jpg

What my board manager in my BIOS shows: http://i.imgur.com/Z6hFVZUl.jpg

My motheboard is a new MSI 970

Is there anything else that I would be able to try before I try to get this one warranties out by being dead on arrival?

Thanks for any help,

Dalton
 
Solution
azaran
Not sure what problem you're having since your picture of the Disk Management is showing an unformatted 1TB drive for Disk 2. If you already have 2 WD 500GB drives (disk 0 &1) and a Seagate 1TB (Disk 3), that would leave Disk 2 as your WD Green 1TB. You just need to right click on it and create a new volume.
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Beezy

Beezy

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Nov 4, 2013
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is the drive formatted to something windows can recognize like NTFS? Have you tried booting into a linux LiveCD to see if the drive is recognized there? Another thing is, dig deeper into the BIOS and see if there are hidden settings for enabling secondary drives. I had an issue once where HDDs were not being recognized (at least hot swapped) and i had to change some BIOS settings to allow the other drives to be detected. the fact that the BIOS detects it is a good sign, though..

Also have you checked disk manager instead of my computer?
 
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azaran

azaran

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Feb 17, 2010
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Not sure what problem you're having since your picture of the Disk Management is showing an unformatted 1TB drive for Disk 2. If you already have 2 WD 500GB drives (disk 0 &1) and a Seagate 1TB (Disk 3), that would leave Disk 2 as your WD Green 1TB. You just need to right click on it and create a new volume.
 
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