NIC ip but no internet (and can't ping router) - intermittent

SWo777

Reputable
Dec 31, 2015
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4,510
Hi

I have a homebuilt desktop pc. I have a wireless usb which I am using to connect to our router.

If I keep the desktop in my office where the router is located, there are no problems whatsoever. The machine connects to the internet absolutely fine.

If I now move the machine to the lounge, the PC seems to get allocated an ip which I have reserved for it on the router - 192.168.1.13 (Preferred) according to ipconfig /all - but I cannot ping the default gateway/router (192.168.1.1). I have also tried a static IP and that didn't help at all. I've tried flushing the DNS, ARP and NBTstat stuff - to no avail. I've tried win7, 8.1. and now win10. All exhibit the same behaviour. I've also tried 3 different usb NICs. Previously in the lounge we had an older win7 PC with a usb nic which worked ok. It was only when I upgraded to a new PC that this problem appeared - even with the old (previously working) usb nic.

Occasionally, I have managed to get some internet access on the PC in the lounge but now am struggling to get anything at all. In that room, there is also an Xbox 360 and Xbox One. My son (the Xbox user) reports that when I've been messing trying to get the internet working on the PC that he notices a degradation in internet speed.

Others can use their laptops - with built-in wifi connecting to the same router - in that room without any problems.

I'm not sure if there is some conflict, between the devices. At one point I thought I was getting internet access on the PC only when the Xboxes were off - so some sort of IP conflict. But that proved to be incorrect since I now can't get internet even with both Xboxes switched off. Further, even if the Xboxes are switched on, if the PC is in my office near the router, it always works ok.

So I'd be most grateful of any other suggestions.

Many thx in advance.
 
Solution
Sorry I meant DNS not DNA, If you get connected closer to the router than I would have to say range is,an issue. PC hardware drivers that are on a disc can get out dated if a devices sits on shelf. If you know that manufacturer of the device search the model number for updated drivers see if that helps.

I tend not to like usb wireless cards. I like Pci-e cards I use a older one now that is on my dvroc and it works better that any of the USB types around. Example

http://www.amazon.com/TP-LINK-TL-WDN4800-Wireless-Express-Low-profile/dp/B007GMPZ0A

These cards are a good deal have a good range.

The motherboard you used had a driver disc right. I mainly use the drivers,from the motherboards website though I use slimdrivers to scan...

Dave8671

Distinguished
Why are you using a USB and not a standard ethernet cable CAT -6 Most computers have them built into the motherboard. That said could be the drivers for your USB hardware. Check the motherboard website for new drivers.
Do you get a DNA in the ipconfig/all command output?

Plus you would get
CAT-6 you can get a theoretical 1 Gbps I get less but it us better than 480 Mbps.

USB 2 gives a theoretical 480 Mbps (most high speed drives cannot do more than 200 though). Even USB 3.0 slightly faster but still have bottleneck due to hard drive installed.

 

SWo777

Reputable
Dec 31, 2015
4
0
4,510


 

SWo777

Reputable
Dec 31, 2015
4
0
4,510
Hi thanks for answering

we don't have any cabling into our lounge hence using Wi-Fi

with ipconfig / all I do get seemingly an IP address allocated from the router but I can't ping the router. Does that answer your question about DNA? I didn't quite understand what you were asking

With respect the USB drivers I have installed the drivers from the disc which came with the USB NIC further I still don't understand quite why I should have no problem when I'm using it in my office if there was a problem with the drivers
 

Dave8671

Distinguished
Sorry I meant DNS not DNA, If you get connected closer to the router than I would have to say range is,an issue. PC hardware drivers that are on a disc can get out dated if a devices sits on shelf. If you know that manufacturer of the device search the model number for updated drivers see if that helps.

I tend not to like usb wireless cards. I like Pci-e cards I use a older one now that is on my dvroc and it works better that any of the USB types around. Example

http://www.amazon.com/TP-LINK-TL-WDN4800-Wireless-Express-Low-profile/dp/B007GMPZ0A

These cards are a good deal have a good range.

The motherboard you used had a driver disc right. I mainly use the drivers,from the motherboards website though I use slimdrivers to scan outdated drivers tjan i check version on the manufacturer site first. Before installing aslim drivers scans.


Slimdrivers read about this it is a free version of driver update. If you use this have Slimdrivers back up older drivers first. Than in stall drivers one at a time and reboot. That way you can always downgrade. Link

https://www.slimwareutilities.com/slimdrivers.php


If your driver's for the USB hub are outdated it will flag it
As always back up before any major update.
 
Solution