Keyboard Doesn't Work When Audio is Playing?

AustinMxr1

Distinguished
Dec 26, 2014
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18,540
I just installed my new graphics card, went from an MSI R9 270X to an ASUS GTX 970 STRIX. I uninstalled all the AMD drivers, then installed all the nVidia drivers. But now I have a problem. When ever audio is playing, or anything that has audio is loaded, (like a youtube video that is paused), my keyboard completely stops working. It still has it's lights on, but the keys don't do anything anymore. As soon as I unplug my headphones, or close the audio window, my keyboard works just fine again. This never ever happened before I upgraded my graphics card.

At first I thought it was because my power supply didn't give off enough power for my system with my new graphics card installed. I have a Corsair CX500W. So I re-installed my old graphics card which takes less power, uninstalled the nVidia drivers, and re-installed all the latest AMD drivers again, but still I have the problem with my keyboard.

Here are all the things I have tried:

  • Re installing old GPU
    Updating Windows (twice)
    Connecting my keyboard and headset to different USB ports
    Uninstalling all audio drivers
    Looking for updated keyboard and headphone drivers, but finding none
    Going into BIOS and restoring the default settings

Still, nothing has worked. I am very confused and if anybody has any idea as to what is causing this and will leave a response I would be very thankful.
 
Solution
When installing your gpu, did you remove any USB headers from the motherboard to make room to fit the card? If your case has USB ports and reconnected the USB header, check that its on correctly.

Only thing i can think of, its a weird problem.

boju

Titan
Ambassador
When installing your gpu, did you remove any USB headers from the motherboard to make room to fit the card? If your case has USB ports and reconnected the USB header, check that its on correctly.

Only thing i can think of, its a weird problem.
 
Solution