computer freezes when playing games.

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tertanans2000

Reputable
Jan 1, 2016
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4,510
So I bought a new computer here about 8 months ago, played games just fine. Started to play games like Fallout 4 and even a game like mine craft and it freezes. only way to turn it off is to hard reset it. SO i thought well maybe I need ram so i bought more ram and still freezes on me. I even went into the AMD control center lower the clock controls up the fan speed to like 70%. still freezes. Im kinda at a stand still now its really frustrating to play a game for like 5-10 mins and it crashes. Here is my computers specs:

System Information
------------------
Time of this report: 1/1/2016, 01:07:32
Machine name: SEAN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151019-1254)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 05/28/15 13:58:59 Ver: 04.06.05
Processor: AMD FX(tm)-9590 Eight-Core Processor (8 CPUs), ~4.7GHz
Memory: 16384MB RAM
Available OS Memory: 12246MB RAM
Page File: 3986MB used, 20503MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


 
Solution
Shaun o
Bit of a long post there !.

In any case when you start to get problems like that, and it becomes evident over a set time period.
The first culprit to look at is the power supply in your system, because everything else depends on it to give out the correct voltages and amps to keep all parts of it happy.

At this point we ask, what is the brand name of the PSU, and it`s wattage.
If your answer comes back as a brand that is cheap and only cost you £35 to £40.

We will say try a new power supply and buy one of a well known brand that we know will be reliable.
As cheap ones last about on average about a year or less before they start playing silly buggers with you.

A PSU though you might not think is a key component of any system, and one...
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Shaun o

Shaun o

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Oct 7, 2007
6,113
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Bit of a long post there !.

In any case when you start to get problems like that, and it becomes evident over a set time period.
The first culprit to look at is the power supply in your system, because everything else depends on it to give out the correct voltages and amps to keep all parts of it happy.

At this point we ask, what is the brand name of the PSU, and it`s wattage.
If your answer comes back as a brand that is cheap and only cost you £35 to £40.

We will say try a new power supply and buy one of a well known brand that we know will be reliable.
As cheap ones last about on average about a year or less before they start playing silly buggers with you.

A PSU though you might not think is a key component of any system, and one of the most likely first causes as to why a system crashes, notably when the system is put under heavy load or power demand such as running a game.

Cheap power supply equals the cheapest components and capacitors used. And degrade quicker in respect to efficiency, and stable constant power output. And stability reduces far quicker in a short amount of time.

Compared to a quality branded one that you pay two to three times more for rated at the same wattage output.


 
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Solution
Mysticking32

Mysticking32

Honorable
Sep 28, 2014
548
1
11,365
Hmmm. I hate when this kind of stuff happens. Here's the usual steps I go through though.

Download ddu. Run it in safe mode and everything. Select AMD, then press clean and shut down for new graphics card. Take your gpu out of the pci slot and clean for dust. Place it back. Make sure all wires are secured and firmly in place. Turn it back on. Go to AMD's website and download the latest drivers and install them.

More than likely that will solve your problem. But if it doesn't let me know
 
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maxalge

maxalge

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May 31, 2012
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this is a red flag, the 9590 takes very specific motherboards to run, and even then also takes high end cooling to even run half decently


1. make and model of the power supply


2. make and model of the motherboard


3. do you monitor cpu temps?
 
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maxalge

maxalge

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Ambassador
May 31, 2012
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that is not the name of your motherboard

install this program and run it


http://www.cpuid.com/softwares/cpu-z.html

it will tell you the model of your motherboard

run it, go to the "mainboard" tab

post back with the model



also install amd overdrive, play a game for a while

http://www.amd.com/en-us/innovations/software-technologies/technologies-gaming/over-drive


post back with your thermal margins on the cpu
 
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