I need help with a constant BSOD

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Jeffers13

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Dec 30, 2015
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4,510
If anyone can help me figure out the solution to my constant BSOD. I would really appreciate that. My specs are:

Intel Core i5-3550 3.3GHz
Gigabyte GA-B75M-D3V
Nvidia Geforce GTX 760 2GB
RAM 8GB DDR3 1333MHz

Error Code:

Bug Check Code: 0x00000109
Parameter 1: a3a039d8`995cb52b
Parameter 2: b3b7465e`ebd98481
Parameter 3: fffff800`03811ae0
Parameter 4: 00000000`00000001
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+73c40
File Description: NT Kernel & System
Product Name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File Version: 6.1.7601.19045 (win7sp1_gdr.151019-1254)
Processor: x64

I also have the minidump file here http://1drv.ms/1Uk4hZj

It mainly crashes when I'm on google chrome and maybe while on Skype. But I'm not certain so please help me out. If you need more info from me just ask. Thank you!
 
Solution
RealBeast
The most recent computer repair that I did for random crashes turned out to be the PSU, which is quite unusual in my experience.

I would probably try a repair install as the next step since it is not the memory and does not occur under specific circumstances. Note that you will have to reload windows updates after the repair install.
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RealBeast

RealBeast

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Sep 13, 2010
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I would try starting it up safe mode, if that works it is probably a driver issue.

I would also test the memory, since it is easy and free to test and is often a problem. Use THIS to boot and test the memory.

If the above do not uncover an answer, I would back up my data (just to be safe) and run a repair install if you have install media. THIS is a good tutorial on doing a repair install, which will repair everything in Windows but save your programs and data files.
 
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J

Jeffers13

Reputable
Dec 30, 2015
4
0
4,510


It boots up like it normally does and I can play games or go online, until it crashes randomly. I already used memtest all night to check for errors and I did 11 passes. So I don't think its a RAM issue. I could do a repair install, I haven't tried that yet.
 
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RealBeast

RealBeast

Titan
Moderator
Sep 13, 2010
17,109
473
104,790
The most recent computer repair that I did for random crashes turned out to be the PSU, which is quite unusual in my experience.

I would probably try a repair install as the next step since it is not the memory and does not occur under specific circumstances. Note that you will have to reload windows updates after the repair install.
 
Upvote 0 Downvote
Solution
J

Jeffers13

Reputable
Dec 30, 2015
4
0
4,510


I'll try a repair install and see what happens. I will update you once I finish. Thank you!
 
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