PC in Loop after RAM upgrade

Shanks12

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Jan 2, 2016
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Hey guys I just installed a 2x8 GB ram upgrade in my Intel DH55TC Desktop MOBO. I have tried to install them in both of these configurations:

Memory Channel A - Slot 0
Memory Channel B - Slot 0

and

Memory Channel A - Slot 1
Memory Channel B - Slot 1

Both are giving me the same thing. Both are showing 8192 MB (DDR3) in the slots. So it seems like it is picking it up.

I originally had some 4x2GB sticks in there.

Here are the sticks I bought and put in:

Kingston HyperX FURY 16GB Kit (2x8GB) 1333MHz DDR3 CL9 DIMM - Red (HX313C9FRK2/16)

I originally bought a set of these after thinking these were correct, but returned them after they didn't work.

Crucial Ballistix Sport 16GB Kit (8GBx2) DDR3 1600 MT/s (PC3-12800) UDIMM Memory BLS2KIT8G3D1609DS1S00/ BLS2CP8G3D1609DS1S00

I figured it was the 1600 MT/s after researching that my MOBO was 1333. But now I am in the same position.

Any help would be appreciated. I can install the old 4x2 sticks and run the PC. But now after upgrading.

I tried doing "Load Optimized Defaults" and saving, but that didn't change anything. It just keeps trying to load, then gives me the "Start Normally" or "Start in __ Mode (recommended)" - neither one gives me a different result.

Running:
- Windows 7 Professional
- Intel DH55TC Desktop MOBO

Anyway, thanks for any help you can provide.
 
Solution
I'm surprised you can even get to the BIOS, the 1156 supports 16GB in a 4x4GB config. Also the Fury work off PnP and are made with high density memory chips, neither are fully supported by your mobos chipset. I'd check direct with Kingston, according to their specs they aren't compatible with Intel rigs till the 1155 mobos. They have a rep here in the forums you can PM to confirm - sen the PM to KingstonHQ or can send directly through the profile page here:

http://www.tomshardware.co.uk/community/profile-1278342.htm
Do you have them in the same color coded slots. Your motherboard manual will define the best slots.

If you go to your motherboard manufacturer website for your specific motherboard, it has the manual for download. It also has a list of supported memory.

 

Shanks12

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Yeah. Channel A & B DIMM 1 is in Black and Channel A & B DIMM 0 is in Blue.

http://ark.intel.com/products/42408/Intel-Desktop-Board-DH55TC

Looking there it shows:

Max Memory: up to 16GB RAM
Memory Type: DDR3 1066/1333
Max Memory Channels: 2
Max DIMMs: 4

This is copied from the Manual:

MAIN MEMORY:

To be fully compliant with all applicable Intel® SDRAM memory specifications, the
board should be populated with DIMMs that support the Serial Presence Detect (SPD)
data structure. If your memory modules do not support SPD, you will see a
notification to this effect on the screen at power up. The BIOS will attempt to
configure the memory controller for normal operation.
The board has four DIMM sockets and supports the following memory features:
• Two independent memory channels with interleaved mode support
• Support for non-ECC, unbuffered, single-sided or double-sided DIMMs with x8
organization
• 16 GB maximum total system memory (with 2 Gb memory technology)
• Minimum total system memory: 1 GB using 1 Gb x8 module
• Serial Presence Detect
• DDR3 1333 MHz and DDR3 1066 MHz SDRAM DIMMs

*NOTE*
When using a processor without Intel Graphics Technology, memory must be installed
in either or both of the DIMM 0 (blue) memory sockets for the system to boot.


Two or Four DIMMs:
Install a matched pair of DIMMs equal in speed and size (see Figure 14) in the DIMM 0
(blue) sockets of channels A and B.


I did as it said and put them in the BLUE sections. As far as I can tell the memory sticks are the correct types.
 
It sounds like you have supported RAM. And it sounds like you have them in the right slots. I would try making sure that they are securely seated. Sometimes it is a little difficult to get them fully seated.

If your system works with the old RAM, then I would try another set of RAM. Maybe two sets of 2 x 4 GB 1033 RAM.

Is it getting past the boot to the Windows screen? If it is then you may have to do a system recovery, to gt Windows to start normally.
 

Shanks12

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I played with it a few times, I do believe that it was 100% seated. Can't imagine that I didn't have it all the way in.

After I click the "Start Windows Normally" it acts like it is going to start (shows the loading windows at the bottom) then power just cuts out and everything shuts off. Does the same when I try and start it with the recommended way.

I was just reading in the manual about trying to clear the CMOS via a jumper. Do you believe that would make any difference? And i've read multiple sources, but they all say it a slightly different way.

Remove power, move jumper to the Clear CMOS/Password.. then plug in power (but not start computer) and wait 10 sec. Then remove power, move jumper back, then fire up normally.

Is that correct? - Or would that even do anything with my current issues? And I have tried looking at what all is cleared by doing so. Will that mess with boot order? As I have an addon SSD that I boot windows from vs the HDD that is installed.

Thanks for your help/answers by the way.
 
Before clearing the CMOS, try booting into safe mode. If that works, try restoring the system to a restore point before you began having problems. Your manual will have the specific instructions for entering the Safe mode. Repeatedly hitting the F8 key after resetting the PC usually works. It may take a few tries.

I think clearing the CMOS might affect booting from other than the C: drive. It essentially restores the default boot settings
 

Shanks12

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Okay, I'll try that next. Probably won't be till tomorrow. But will report back when I do.
 

Tradesman1

Legenda in Aeternum
I'm surprised you can even get to the BIOS, the 1156 supports 16GB in a 4x4GB config. Also the Fury work off PnP and are made with high density memory chips, neither are fully supported by your mobos chipset. I'd check direct with Kingston, according to their specs they aren't compatible with Intel rigs till the 1155 mobos. They have a rep here in the forums you can PM to confirm - sen the PM to KingstonHQ or can send directly through the profile page here:

http://www.tomshardware.co.uk/community/profile-1278342.htm
 
Solution

Shanks12

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Jan 2, 2016
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So you guys are saying that I need to be running 4x4GB in order for this to work? Is there one in particular that you would recommend?

I bought the Kingston on Amazon. I guess if I need to return them, I'd like to stick with purchasing on there or possibly Newegg. I didn't see any other ones available on there currently.

Thoughts on these: Corsair XMS3 16GB (4x4GB) DDR3 1333 MHz (PC3 10666) Desktop Memory (CMX16GX3M4A1333C9)

http://www.amazon.com/Corsair-4x4GB-Desktop-Memory-CMX16GX3M4A1333C9/dp/B0054KPK9C
 
I would first try going to the DRAM manufacturer websites. They may list supported memory sets for your motherboard. That way it would remove any uncertainty.

But I think that the DRAM will work if you stick with a maximum of 4GB per slot. The 8GB DRAM would be better suited for motherboards with a 4 slot capacity of 32 GB.

I like G. Skill memory personally. But any of the major memory manufacturers should be fine. Just be a little cautious that it will fit your version of motherboard.
 

Tradesman1

Legenda in Aeternum
Sorry :) hit enter and lost this thread before I had finished it, (My bad :( ) was also going to point out Item 6 (that all should be in a single package of DRAM rather than 2 sets of 2x4 which offers no guarantees of playing nice and on this (item 1) for this mobo needs to be low density, most all DDR3 today is made with high density ICs
 
I guess that I have been lucky myself. I've not ran into this particular headache before. When I have built systems, I buy RAM that is approved for that LGA socket motherboard. And then if I add memory later, I get more of the exact same RAM. That way it is as close to a matched set as I can get without buying all new RAM.
 

Shanks12

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Jan 2, 2016
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Where are you finding out that they are low or high density? Sounds like I need to put in a refund request at Amazon and send back the Kingston 2x8GB that I have. I thought I read everywhere online to determine to get the 2x8 vs the 4x4GB. But seems you guys are shedding some more light on my older MOBO.

 
If you go to one of the memory manufacturer websites, there is often a means to search for memory that fits your particular motherboard. Like this one from G. Skill.
(unfortunately the G.Skill configurator doesn't go back that far)

http://www.gskill.com/en/configurator

I think that is probably the easiest way to find memory that will fit your motherboard.
You can also look for the types of LGA socket motherboards that are supported. In your case it is LGA 1156. Otherwise you will need you look at the specs of each prospective set of memory.

I did a search for 2 x 4GB sets, 1333MHz, dual channel memory.

http://www.gskill.com/en/finder?cat=31&series=0&prop_2=8GB+%282GBx4%29&prop_4=0&prop_1=0&prop_14=DDR3&prop_6=Dual+Channel+kit&prop_3=1333MHz

4 x 4GB

http://www.gskill.com/en/finder?cat=31&series=0&prop_2=16GB+%284GBx4%29&prop_3=0&prop_4=0&prop_1=0&prop_14=DDR3&prop_6=Dual+Channel+kit
 

Shanks12

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Jan 2, 2016
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So you guys think if I go with these:

G.SKILL Ripjaws Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory Model F3-10666CL9Q-16GBRL

That I shouldn't have any issues. Would really like to get one and have it up and running.

Appreciate all your guys help though.