- Jan 2, 2016
- 5
- 0
- 4,510
Hello.
Recently my computer shuts down with no apparent reason. I have Windows 8.1 x64. It doesn't land me in a blue screen of death, but in one case I was watching a video, it froze my screens. I could hear the sound still playing for around 5 extra seconds, and then the sound started stuttering really fast until the displays and the sound turn off. However, the computer still runs, and then boots back up. When it boots back up, it says: An unexpected error made your computer shut off, or something like that. It tells me to send details to microsoft, and when I expand it, it tries to send a memory DMP or something like that. Im guessing this is a memory error, or something similar to say the least. My drivers are updated, and at first I thought it was my PSU, so I changed it to a brand new one. It's not a lack of power, since my psu is of 1200W.
Any ideas why this happens? I can share my memory dump... Help!
EDIT: The solution I picked helped me.
Guys, I found my solution. I updated my BIOS and that apparently fixed all of my issues. Still, I formatted by main partition that had windows and I did a fresh windows 10 install, yet it still happened after this fresh install. The bios UPDATE was the answer. Dunno what it was specifically, but it had to do with some sort of configuration, yet when I reset the bios multiple times the problem would ensue.
To whoever has this same problem: UPDATE YOUR BIOS! Look up your motherboard model, download the most recent bios, and do a Q-FLASH installation, don't install the update with any programs they bundle you with. Put the bios update file in a flash drive, and update it via the BIOS with the Q-FLASH option.
Thanks
Recently my computer shuts down with no apparent reason. I have Windows 8.1 x64. It doesn't land me in a blue screen of death, but in one case I was watching a video, it froze my screens. I could hear the sound still playing for around 5 extra seconds, and then the sound started stuttering really fast until the displays and the sound turn off. However, the computer still runs, and then boots back up. When it boots back up, it says: An unexpected error made your computer shut off, or something like that. It tells me to send details to microsoft, and when I expand it, it tries to send a memory DMP or something like that. Im guessing this is a memory error, or something similar to say the least. My drivers are updated, and at first I thought it was my PSU, so I changed it to a brand new one. It's not a lack of power, since my psu is of 1200W.
Any ideas why this happens? I can share my memory dump... Help!
EDIT: The solution I picked helped me.
Guys, I found my solution. I updated my BIOS and that apparently fixed all of my issues. Still, I formatted by main partition that had windows and I did a fresh windows 10 install, yet it still happened after this fresh install. The bios UPDATE was the answer. Dunno what it was specifically, but it had to do with some sort of configuration, yet when I reset the bios multiple times the problem would ensue.
To whoever has this same problem: UPDATE YOUR BIOS! Look up your motherboard model, download the most recent bios, and do a Q-FLASH installation, don't install the update with any programs they bundle you with. Put the bios update file in a flash drive, and update it via the BIOS with the Q-FLASH option.
Thanks
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