A working computer won't boot after moving

wafishe · Jan 3, 2016

Last year after moving my perfectly functional computer from home to school after Christmas break after setting up my computer was horrified to find it wouldn't boot. Based on the symptoms (monitors displaying no input immediately after turning on the PC and a 00 code on the motherboard) it sounded like the processor had somehow died in the span between leaving home and arriving at school (it was only about a year old) so I thought I was just unlucky and I bought a new one and swapped it out with the old one and the computer then worked fine.

So this year again I pack up my perfectly functional computer again after Christmas break and upon arriving at school I find it is not booting up again and has the same symptoms as the previous year. It seems extremely unlikely that the processor has just happened to fail randomly at the exact same time of year with a one year old processor. All the fans and everything in the case light up and all work and the lights on my peripherals work but the computer will not boot and the motherboard displays the 00 code.

Computer Specs:

Case - Rosewill CHALLENGER - Black Gaming ATX Mid Tower Computer Case

Processor - AMD FX-6350 Vishera 6-Core 3.9GHz Socket AM3+ 125W Desktop Processor

Heatsink - Cooler Master Hyper 212 EVO

Motherboard - ASRock 970 EXTREME4 AM3+ AMD 970 + SB950 5 x SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS

Memory - G.SKILL Sniper 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory

Graphics Card - GIGABYTE GeForce GTX 650 Ti BOOST 2GB 192-Bit GDDR5 Video Card

Power Supply - FirePower ModXStream Pro 700W 80Plus Semi-Modular High Performance ATX PC Power Supply

SSD - SAMSUNG 840 Pro Series 2.5" 256GB SATA III MLC Internal Solid State Drive (SSD)

HDD - Western Digital Blue 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

John_207 · Jan 3, 2016

You have a failing motherboard.

wafishe :

Last year after moving my perfectly functional computer from home to school after Christmas break after setting up my computer was horrified to find it wouldn't boot. Based on the symptoms (monitors displaying no input immediately after turning on the PC and a 00 code on the motherboard) it sounded like the processor had somehow died in the span between leaving home and arriving at school (it was only about a year old) so I thought I was just unlucky and I bought a new one and swapped it out with the old one and the computer then worked fine.

So this year again I pack up my perfectly functional computer again after Christmas break and upon arriving at school I find it is not booting up again and has the same symptoms as the previous year. It seems extremely unlikely that the processor has just happened to fail randomly at the exact same time of year with a one year old processor. All the fans and everything in the case light up and all work and the lights on my peripherals work but the computer will not boot and the motherboard displays the 00 code.

Computer Specs:

Case - Rosewill CHALLENGER - Black Gaming ATX Mid Tower Computer Case

Processor - AMD FX-6350 Vishera 6-Core 3.9GHz Socket AM3+ 125W Desktop Processor

Heatsink - Cooler Master Hyper 212 EVO

Motherboard - ASRock 970 EXTREME4 AM3+ AMD 970 + SB950 5 x SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS

Memory - G.SKILL Sniper 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory

Graphics Card - GIGABYTE GeForce GTX 650 Ti BOOST 2GB 192-Bit GDDR5 Video Card

Power Supply - FirePower ModXStream Pro 700W 80Plus Semi-Modular High Performance ATX PC Power Supply

SSD - SAMSUNG 840 Pro Series 2.5" 256GB SATA III MLC Internal Solid State Drive (SSD)

HDD - Western Digital Blue 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

wafishe · Jan 4, 2016

John_207 :

You have a failing motherboard.

If the motherboard was the issue why would the computer start working again after replacing the processor like I did last year? I think the issue here is the same I just find it hard to believe my processor failed on the exact same day two years in a row. There must be some smaller thing that gets fixed when switching out the processor that isn't necessarily the processor itself.

wafishe :

Barty1884 · Jan 18, 2016

I think it's too early to jump to the "failing motherboard" conclusion.

Have you reset your CMOS? The 00 code is known to appear when the settings in the BIOS aren't optimal. It's worth a quick try.

Quoting ASRocks Dr. Debug for 00: "Please check if the CPU is installed correctly and then clear CMOS."

After that, the 00 code is linked to the CPU, so have you reseated the CPU at all? In transit maybe the CPU_Fan was dislodged? That would explain the very short timescale before it shuts down - it's protecting itself from overheating.

Same with RAM, has it maybe dislodged slightly during transit? Try reseating that also.

It's entirely possible it's your motherboard, but considering the common denominator is moving it.....I would suspect something is becoming dislodged along the way, opposed to a true faulty component.

wafishe · Jan 19, 2016

I tried reseting the CMOS and reseating the RAM, but it turned out the problem was that the CPU managed to get some bent pins while it was in transit and wasn't seated correctly in the socket. I pulled out the CPU and managed to straighten back the pins and put it back in and now my computer is working again, thanks for the suggestions everybody!

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