Please help, My computer keeps shutting off while gaming.
- Thread starter Alex_129
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jmsellars1
Splendid
- Dec 31, 2010
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The most likely issue here is overheating.
- I would suggest first downloading CPUid hardware monitor, it is software that monitors your temperatures. Open a game in windowed mode and open hardware monitor alongside. Play the game and watch your temperatures. If your CPU exceeds 70c or your GPU exceeds 90c when it shuts off, the issue is probably overheating.
Another option could be bad GPU drivers.
- To test this you could try updating to the latest driver.
Try those and let me know how you get on.
- I would suggest first downloading CPUid hardware monitor, it is software that monitors your temperatures. Open a game in windowed mode and open hardware monitor alongside. Play the game and watch your temperatures. If your CPU exceeds 70c or your GPU exceeds 90c when it shuts off, the issue is probably overheating.
Another option could be bad GPU drivers.
- To test this you could try updating to the latest driver.
Try those and let me know how you get on.
jmsellars1
Splendid
- Dec 31, 2010
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Those temperatures are very high, especially as they look like your motherboard temperatures. What are your CPU and GPU temperatures?
jmsellars1
Splendid
- Dec 31, 2010
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It should look something like this;
http://en.community.dell.com/cfs-file/__key/CommunityServer.Discussions.Components.Files/3518/2766.CPUID-Hardware-Monitor.png
In this case it shows the CPU temperatures under Intel Core i7 720Q. 'Value' shows the current temperature of each CPU core, 'min' is the lowest temperature it has recorded on each core and 'max' is the highest temperature it has recorded on each core.
The most important ones in this case are the value and max temperatures of the hottest core so I'd be looking at the current temp of 69c and max of 72c. They are very high but probably not high enough for the system to shut down.
You should be able to see your CPU temps under AMD FX -6300 or similar, your GPU temps should be under Nvidia Geforce GTX 960 or similar.
http://en.community.dell.com/cfs-file/__key/CommunityServer.Discussions.Components.Files/3518/2766.CPUID-Hardware-Monitor.png
In this case it shows the CPU temperatures under Intel Core i7 720Q. 'Value' shows the current temperature of each CPU core, 'min' is the lowest temperature it has recorded on each core and 'max' is the highest temperature it has recorded on each core.
The most important ones in this case are the value and max temperatures of the hottest core so I'd be looking at the current temp of 69c and max of 72c. They are very high but probably not high enough for the system to shut down.
You should be able to see your CPU temps under AMD FX -6300 or similar, your GPU temps should be under Nvidia Geforce GTX 960 or similar.
jmsellars1
Splendid
- Dec 31, 2010
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You'd need to open it, press print screen and paste the image into paint or something then upload it to a site such as imgur and give me the link to it.
jmsellars1
Splendid
- Dec 31, 2010
- 3,916
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Can't see your GPU temperature there but your CPU temperature is extremely high, that will be why it is shutting down. Most people don't like theirs going over 60-65c at any time and yours is 81c when you're in a game.
When you installed your CPU and CPU cooler, did you put the thermal compound in between the CPU and the cooler? It's the grey sticky stuff that gets everywhere.
When you installed your CPU and CPU cooler, did you put the thermal compound in between the CPU and the cooler? It's the grey sticky stuff that gets everywhere.
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