I have a dell laptop not sure which but something happened to my google chrome so I refreshed my laptop like it said to and everything was ok until it froze when it said " almost ready " and so I had to turn my laptop off I know it said don't do that but I had to ! So I restarted my laptop and now everytime it loads it loads ok but when I put in my password it goes straight to a black screen , then a little box comes up saying loading personal stuff then disappears. I have been sitting here starring at a black screen for about an hour and nothing has changed . Ive read a bunch of stuff on what to do like press F8 , Didn't work . F10 didn't work . I'm lost right now and I don't know what to do .