One of my devices (Onkyo receiver) can't connect to the internet via a Netgear switch, but the rest are fine

seaders

Reputable
Dec 29, 2015
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4,510
I just recently picked up a Netgear AC1900, and to put it in an optimal position for WiFi, I added a Netgear GS105 switch which all the "TV" things go through Onkyo, Raspberry Pi, XBox. The Raspberry Pi and XBox are completely hunky dory, and the Onkyo is accessible, and gets his settings via DHCP fine, but the Onkyo just won't play along.

If I connect the Onkyo directly to the router, without going through the switch, it works fine, wired, or wireless, but not if I go through the switch, despite the other guys working completely fine.

I've switched around all the wires, and ports on the switch, but nothing changed. No matter what configuration I tried, the Onkyo just can't connect to the internet when it tries to go through the switch.
 
I've doing this for years and this is highly, highly unusual. My estimation is, leave it hooked up to the router and call it a day. Is not like you can configure anything on that unmanaged switch, or any parameter I can think so changing on the Onkyo that may make a difference.

If Onkyo has an autonegotiate/10/100 setting, USE 100. That's the only thing I can think of.
 

seaders

Reputable
Dec 29, 2015
6
0
4,510
The router's the other side of the room, and I've only one skinny cable which hooks the switch to the router (which is hidden at floor level), so it won't be wired to the router, but wireless is fine now with the new router. Literally the only thing that we use on the Onkyo in this way is Spotify, and the few buffering issues we were having seem to be all gone now.

I absolutely agree about the weird behaviour. I'm not a networking expert, but I am in IT and have never seen something like this, especially given that it gets its settings properly from the router, and is perfectly accessible inward, and the others work fine, but it just can't get out. Someone who reported a similar issue suggested that maybe the Onkyo considers the switch as the default gateway and somehow quits out at that point, but I don't see how that's possible. After that came the mention of crossover cables... but again, I really can't see that as in any way being something at play here, especially after flipping around nearly all the cable configurations.
 
The GS105 is a layer-2 switch, it does not know anything IP or gateway, it only knows MAC. I blame on Onkyo's NIC driver. Speaking of which, if there is a newer Onkyo firmware you can try. But warning all software have bugs, I tend to not touch unless am able to UNDO, that's just me.