- Sep 29, 2011
- 5
- 0
- 18,520
i have been trying to fix my laptop (dell studio xps 15'') for the past 4 days. it takes 1 hour 30 min to start. and then when finally it gets into windows it suddenly crashes.
i tried to do the disabling services and restart but i kept getting win32k.sys BSOD after waiting for 1.3 hours (before the logon screen is displayed).
moreover accessing SAFE mode was difficult since the BSOD keeps appearing there too.
had used windows recovery disk to do startup repairs but even that didn't help.(unknown bugcheck 1000008e is what it showed and resolved)
finally i tried "windows memory diagnostic tool" and luckily after again 1.3 hours after the completion of the test, i could access windows.
i tried many times before to save a restore point but it gets deleted after a restart.
Thank you for your patience.
i tried to do the disabling services and restart but i kept getting win32k.sys BSOD after waiting for 1.3 hours (before the logon screen is displayed).
moreover accessing SAFE mode was difficult since the BSOD keeps appearing there too.
had used windows recovery disk to do startup repairs but even that didn't help.(unknown bugcheck 1000008e is what it showed and resolved)
finally i tried "windows memory diagnostic tool" and luckily after again 1.3 hours after the completion of the test, i could access windows.
i tried many times before to save a restore point but it gets deleted after a restart.
Thank you for your patience.
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