Unable to initialize WD External HDD in Disk Management

corwinkr · Jan 8, 2016

WD my book 1110 external drive stopped showing up in my computer.

Attempted to see it in Disk Management...showing Disk 1-Unknown-2047.35 GB-Not Initialized...Right clicked on drive to initialize (attempted GPT and MBR), both returned error message from Virtual Disk Manager-Access is Denied. Drive shows good in Device Manager-working properly...

Attempted Acronis Disk Director 12 and it shows Disk 2-uninitialized-1.999 TB-Healthy...sometimes it allows me to initialize it and I see 2 partitions...It says Disk 2-Basic MBR-1.999 TB-Healthy and the volumes say...Local Volume-698.6 GB-Not formatted-Primary-Healthy, and the other 1.317 TB-Unallocated...When I try to format the primary volume or create a volume on the unallocated volume, the hdd gliches and goes back to Disk 2-uninitialized-1.999 TB-Healthy....Continually back and forth...

When I try Partition Wizard it says bad drive...when I try diskpart it does not show!

Any constructive help will be appreciated...

SuperSoph_WD · Jan 11, 2016

Welcome to the community, corwinkr!

I'm sorry to hear about your issues with the WD My Book external HDD.

I'd strongly recommend you to use WD's Data LifeGuard Diagnostics for Windows and run the QUICK and EXTENDED tests in order to determine the health and SMART status of the drive. You can find the software utility here: http://products.wdc.com/support/kb.ashx?id=wjTBTd

If you have any important data from the HDD that is not backed and you want to retrieve, I'd advise you to take a look at our international Data Recovery Partners as well: http://products.wdc.com/support/kb.ashx?id=hv56wX

Keep me posted with the results from the DLG tool!
SuperSoph_WD

corwinkr · Jan 11, 2016

SuperSoph_WD :

Thanks for responding, I have received a fail on both tests!

SuperSoph_WD · Jan 12, 2016

This seems very unfortunate, corwinkr!

Sadly, your WD My Book Essentials has failed. It's a rather old WD model and doubt that it's still under warranty, but you can check here just to make sure: http://products.wdc.com/support/kb.ashx?id=p1ozQa

Either way, you should definitely consider replacing it with a new unit.
In the future, I'd strongly recommend you to always do backups of your data and store them in different locations. Having at least two copies of it, is the best way to prevent the headaches and expenses of data loss.

I Hope I was helpful & wish you best of luck!
SuperSoph_WD

corwinkr · Jan 21, 2016

SuperSoph_WD :

This seems very unfortunate, corwinkr!

Sadly, your WD My Book Essentials has failed. It's a rather old WD model and doubt that it's still under warranty, but you can check here just to make sure: http://products.wdc.com/support/kb.ashx?id=p1ozQa

Either way, you should definitely consider replacing it with a new unit.
In the future, I'd strongly recommend you to always do backups of your data and store them in different locations. Having at least two copies of it, is the best way to prevent the headaches and expenses of data loss.

I Hope I was helpful & wish you best of luck!
SuperSoph_WD

corwinkr · Jan 21, 2016

Thanks for the help!

alienpinkpanther · Jun 30, 2016

corwinkr :

Hi , sorry my English is bad

I have same issue , if you external drive is desktop not passport try open box and remove hard disk from box and connect directly to your pc With sata cable and power and see what happened , some time hard disk healthy ,and usb converter not working very well , and if you external disk is passport nothing can do about it because western digital passport hard disk has no separate usb converter but some other manufacturer like Seagate and transcend can be replaced , I hope help you .

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Unable to initialize WD External HDD in Disk Management

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corwinkr

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SuperSoph_WD

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