My Laptop keeps shutting down after multiple web pages are opened

itzthrillz

Distinguished
Jun 17, 2012
20
2
18,515
Hello, I was reading online that after some years you should add new thermal paste to your cooling and clean fan.. so since my laptop was from 2012 I decided to do that. I removed the backpanel and the copper cooling and noticed lots of black soot. (Probably cause we use candles which we now have stopped). I used a small electric blower to dust out all that black soot and used coffee filters to try to clean up most of the soot. I used the electric blower to get out all the soot in the laptop fan too.

I noticed the thermal compound did look a bit dry but I just left it as that

Heres some photos of how it all looks like.. After dusting I placed everything back together but <bold>now the problem!</bold>

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Now every time I open multiple web pages with google chrome or firefox my computer automatically shuts down. It's like any program that uses a lot of my graphics card will make pc shut down automatically

Just so you know yes my fan is working cause I hear it and feel some warm heat air coming out of the vents.

Im not sure what I did if its cause I need to add new Thermal Paste?

<bold>Specs:</bold>

MSI GT60 laptop
Intel graphics card
nVidia GeForce GTX 670M 3,072MB PCI-Express GDDR5
3rd Generation Intel® Ivy Bridge Core™ i7-3920XM Extreme Edition (2.9GHz - 3.8GHz, 8MB Intel® Smart Cache,
Ram: 32GB DDR3 1600MHz Dual Channel Memory

Thermal Compound IC Diamond Thermal Compound - CPU + GPU was installed in 2012





<config>Windows / Chrome 47.0.2526.106</config>
 
Solution
I think that your laptop maybe either: Overheating or some components may have been degraded over time. First off, did you add new thermal paste or keep the old thermal paste on there? Sometimes if you re-seat a CPU cooler with the same thermal paste that has been there for a while. It can affect its heating performance. Secondly, i think the reason why the laptop is crashing when you open too many browser windows is, that the RAM in the laptop may have been damaged. If only a few chips of RAM have been damage then you will effectively have less RAM. Less RAM = less internet tabs. Check how much RAM your system has and if its normally that capacity. If its different than normal this could be the issue. Also what kind of crash is it...

Mathsnerds

Reputable
Jan 17, 2015
111
0
4,760
I think that your laptop maybe either: Overheating or some components may have been degraded over time. First off, did you add new thermal paste or keep the old thermal paste on there? Sometimes if you re-seat a CPU cooler with the same thermal paste that has been there for a while. It can affect its heating performance. Secondly, i think the reason why the laptop is crashing when you open too many browser windows is, that the RAM in the laptop may have been damaged. If only a few chips of RAM have been damage then you will effectively have less RAM. Less RAM = less internet tabs. Check how much RAM your system has and if its normally that capacity. If its different than normal this could be the issue. Also what kind of crash is it? Blue screen, Black screen? Or just complete power off.

Hope this helps!
 
Solution

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