Mass Storage Device not Recognized

metallfan

Distinguished
Aug 31, 2013
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18,545
Hello,

For Christmas I got my partner a camcorder for use in her car. It operates with 16GB micro SD card. The recording looks fine and plays nicely on the camcorder's built-in display, but when I plug it in to my PC (running Win 10) via USB cable I get the following message:

USB Device not recognized

The last USB device you connected to this computer malfunctioned and Windows does not recognize it.


any thoughts and suggestions are welcome.

Thank you in advance
 

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