AMD FX-6350: Occasional PC lockups and slow FPS in ALL games, accompanied with Core Speed drops

Kornephoros

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Jan 9, 2016
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Hi all,

I've been chasing this issue for about two months now, and I figured it was time for me to stop lurking and reach out for help.

I have a PC with an AMD FX-6350 CPU, ASRock 970 Extreme4 mobo, and Sapphire Radeon R9 280 GPU, and 8GB of DDR3 RAM. Running Windows 10. (See build here: http://pcpartpicker.com/p/47fMjX)

I have been monitoring my CPU with CPU-Z to attempt to locate the problem. I notice that, most of the time, my Core Speed maintains a speed of 3.9 GHz. However, occasionally, it will drop to a troublesome 1.2 GHz. When this happens, I notice the following:

  • ■ If I am browsing the Internet / File Explorer and open new tabs/folders, the tabs/folders fail to open and just hang. At this point, I can't do anything else, like alt+tab to another window, I just have to wait. After a few seconds, my CPU speed snaps back to 3.9 GHz, the tabs/folders open immediately, and everything is normal.
    ■If I am gaming, my FPS will drop from a steady 50-60 FPS to an unbearable 10-15 FPS. This seems to happen with every 3D game I play regardless of graphics settings (Rocket League, Total War Shogun 2, Fallout 4, Smite, CS GO....). After a few seconds, my Core Speed again snaps back to 3.9 GHz, and my steady FPS resumes.

I notice no overheating during either of these scenarios.

A few things I have already attempted to resolve this issue:

    ■ Installed an aftermarket heatsink. I purchased a (huge!!!) Cooler Master Hyper 612. It helped with what I originally thought was the problem (overheating). My PC now idles around 35 C and, under load, gets up to about 55 C. I've read that this is normal for my CPU.
    ■ Ensured proper application of thermal paste. I've applied thermal paste three times (after removal of the old paste, of course), in a thin layer across the CPU. It didn't seem to do anything for my temperatures, so I'm imagining this isn't the issue.
    ■ Installed a new motherboard. I had the Biostar TA970, and changed to the ASRock 970 Extreme4. No noticeable change.
    ■ Underclocking / overclocking my CPU. No change.
    ■ Underclocking / overclocking my GPU. No change.
    ■ Disabling AMD Cool 'n' Quiet. No change.
    ■ Ensured my Windows Power Settings were at High Performance.
    ■ Upgraded my computer from Windows 7 Ultimate to Windows 10. It got -generally- snappier when I did this, but the Core Speed problem still happened.


I'm *almost* out of ideas at this point. My power supply is a Corsair 550W Gold. Running my build through http://powersupplycalculator.net/ tells me that my Load Power was around 440W. It recommended my power to be around 600W. I'm not entirely convinced that the problem is a power issue though, because I feel that I would be seeing different symptoms.

So, I'm hoping that someone else has had a similar issue, or knows which direction I should look.

Thank you!
 
Solution
That Corsair is not very good PSU. It's not only power that matters but also need stability which cheaper ones lack. Stability is also lowered when using PSU too close to it's limit. Power rating on PSU are just absolute maximum for short runs, for continual run you should always ad 25% more. So your 550W would be about 500W for continual use and if manufacturer was honest all the way. Age of PSU can also make a difference.
I have 0 problems with 6350 at 4.7 GHz, Gigabyte 990fxa UD3 and good PSU of 660W.
That Corsair is not very good PSU. It's not only power that matters but also need stability which cheaper ones lack. Stability is also lowered when using PSU too close to it's limit. Power rating on PSU are just absolute maximum for short runs, for continual run you should always ad 25% more. So your 550W would be about 500W for continual use and if manufacturer was honest all the way. Age of PSU can also make a difference.
I have 0 problems with 6350 at 4.7 GHz, Gigabyte 990fxa UD3 and good PSU of 660W.
 
Solution