Friends computer turns on, but no video showing

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trehoward34

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Aug 15, 2015
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So, my friend just bought a new computer with all new parts (except for HDD/SSD which i took from an old pre-made computer) and the computer seems to be booting, lights up on motherboard and graphics card, all important fans are on and power is plugged in where i think they should be in (mb, cpu, etc). When we start it, it starts up but no picture shows up. I'm at work right now but let me see if i can remember his specs.

Asus VIII motherboard
GTX 980 Ti Graphics card (from MSI)
i-7 Intel cpu 6700
Blue ray dvd drive
HDD (from old computer) 160g
16g (8x2) Gskill rams (which fit, i think 2333)

So i'm thinking maybe either a piece is dead on arival, or what my gut tells me, which is the HHD since it was prebought on a pre-made computer, that the operating system is built for that computers specs, and he will have to buy a new SSD or HDD that i can put a new system on. But then i also dont feel its that because it doesnt even show the BIOS on the monitor, it shows nothing at all! I checked cpu, took it out, made sure the guard was in it right, tried without graphics card plugged in, then plugged in again, and both with 1 ram instead of 2 ram sticks, so im not sure what it is. Any advice?
 
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Wolfshadw
You can use the old HDD/SSD from your previous computer in a new build, but you will need to perform a clean OS install.

The fact that you're not getting any image on your display says something else is not right with your system. At the very least, you should be able to see the BIOS screen. Bare bones it. CPU/Motherboard/1 RAM Module. No graphics card or any other expansion. Try each RAM module, individually, in each RAM slot. If you're still not getting a display, I'd say bad motherboard.

-Wolf sends
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Wolfshadw

Wolfshadw

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You can use the old HDD/SSD from your previous computer in a new build, but you will need to perform a clean OS install.

The fact that you're not getting any image on your display says something else is not right with your system. At the very least, you should be able to see the BIOS screen. Bare bones it. CPU/Motherboard/1 RAM Module. No graphics card or any other expansion. Try each RAM module, individually, in each RAM slot. If you're still not getting a display, I'd say bad motherboard.

-Wolf sends
 
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trehoward34

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It can still be a bad motherboard even with the codes showing up as 00 and graphics cards/mb lights still popping up? I'll have to double check the ram slots when i get home for him, also when it does react on the monitor, sometimes its black, sometimes it doesnt even pop up. Also for a OS clean install, i have to have a CD for rebuilding the OS on it right?
 
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Wolfshadw

Wolfshadw

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If you have a valid license, you can download the ISO direct from Microsoft onto a USB or DVD using their media creation tool. Not sure about the error codes (I would assume 00 means Check OK) so verify with the motherboard manual. I'd also verify the display is on the correct input, depending on how the system is connected to the motherboard/graphics card.

-Wolf sends
 
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trehoward34

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Ya with the display i tried displayport on MB and graphics card, then HDMI on MB and graphics card, then Display port with graphics card taken out, and then HDMI with it taken out, and still really nothing. The 00 means No Code, and some people seems to have problems, but on my computer (with same type of motherboard) i have a 00 and my computer works fine, and on Asus forums, it seems to be an undetermined code. I'll have to check that, and worst of all i dont think his case he got comes with a speaker! So i cant hear any beeps to hear whats wrong with the machine! :( I'll definately try out your idea when i get home, but also do you think there might be anything else? I'd hate to have to tell him the MB might be broken and have to wait another 1-2 weeks :/
 
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Wolfshadw

Wolfshadw

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If the bare-bones build doesn't work (you might also consider removing the motherboard from the case or "Bread-Boarding" it), then I would suspect the motherboard is faulty. If the power supply is also new, I would try it with a know working power supply just to make sure, but yeah. I'd be looking at a motherboard RMA.

-Wolf sends
 
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trehoward34

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Ok sounds good, i know i didnt ask him about the Wattage on the PSU so i'll have to ask him that too, i told him it has to hold up to at least the wattage to the graphics card, but i also heard if you do bare minimal on a PSU then that can happen as well. I'll do some more tests when i get home and see if it does anything, and i appreciate your help! :)
 
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