Computer will not automatically restart after installing Windows

rapman4488 · Jan 10, 2016

Basically I just finished building my brand new computer. I have a windows 10 key and have windows 10 on a bootable usb drive. It installs windows on my ssd fine, and then it says that my computer will restart automatically. My computer stays running but no output is given to my monitor. I have to press the reset button multiple times for the computer to actually reset to make it boot up again. Then, when I boot up to the ssd, I get a page fault in a non paged area error and it says that the pc will automatically reboot but again it can't reboot on its own. The error could be a ram problem, but I feel like it has to do with a faulty reboot that doesn't allow windows to install properly. It could be the PSU but it seems to be working fine if everything powers up and the BIOS and booting works. Thank you.

Crapcicle · Jan 10, 2016

This page will help you: http://www.online-tech-tips.com/computer-tips/page-fault-in-non-paged-area-error/

rapman4488 · Jan 10, 2016

Crapcicle :

Thanks for the quick reply. I saw this article but unfortunately most of it is irrelevant because I cannot get into Windows at all.

Crapcicle · Jan 10, 2016

If you have another PC you can download memtest86 and check if it's your RAM causing problems. Also make sure your RAM is properly seated in the motherboard. If all else fails do you have another HDD you can try and install windows on?

rapman4488 · Jan 10, 2016

Crapcicle :

I do have another hard drive that I can try. I will do that in the morning. And how would I download memtest86 on another computer to test the ram? Thank you.

Crapcicle · Jan 10, 2016

You basically install memtest on a wiped USB drive, you boot to the USB drive from the BIOS and it will test your RAM for any errors. More info on this post http://www.tomshardware.com/faq/id-1906201/test-memory-memtest.html

rapman4488 · Jan 10, 2016

Crapcicle :

Ok thank you. I will try that in the morning. So memtest is made so that you can test without an OS and that I can boot up to it?

Crapcicle · Jan 10, 2016

Yes sir. It can't test the RAM if it's in use by the OS.

rapman4488 · Jan 10, 2016

Crapcicle :

I have an update. I have been running memtest86 for about 2 hours and I got 92 errors after 2 passes. This definitely means that my RAM is defective and that makes sense because the page fault in a non paged area is attributed to bad RAM. Do I just RMA both sticks to Newegg? And also would the RAM or power supply cause my computer to not restart by itself. Thank you for all your help.

Crapcicle · Jan 10, 2016

Yes RMA your RAM sticks they are defective. Yup that would fix your problem if it is only the RAM that is malfunctioning.

rapman4488 · Jan 10, 2016

Crapcicle :

Ok. Thank you so much for all your help. I will RMA my sticks and get back to this thread with updates about if the computer can reboot by itself. Thanks again.

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