Need help with headset on pc (please respond quick)

nick_31

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Dec 11, 2015
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Hello,

I have a turtle beach x12 headset and it want to use it on my PC that i recently built, but when i plug it in nothing happens. I opened the playback devices tab thing and it says that it is not plugged in (when it is). So I tried to plug it in the back of my PC thinking that it was a motherboard problem, and it still said that it is not plugged in. I have uninstalled and reinstalled drivers and updated them and everything. I would just like to avoid having to buy a new headset.

Thanks in advance
 

Sneezer

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Dec 28, 2015
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I see that it's USB powered but I'm not seeing if it's connect through an audio jack as well or just through the USB.

I'd try it on various jacks (audio or USB). If it never recognizes it, try it on other devices. That will tell you if it's your computer or the headset itself. If it doesn't work on anything, it's the headset.

If it works on other devices, it sounds like a driver issue unless it works on one of the various jacks on your PC (it sounds like it doesn't work on any of them).

Have you had any other headsets that have worked on this PC? In other words, is it only this headset or have you never had a headset before for this PC?