The last time I used my PC was December 30, and it worked beautifully. I turned it off, went out of town for a week, and when I came back, I turned it on to discover that my CPU and Memory were running well under their desired clock speeds, obviously causing performance issues. The CPU hovers around .74-.77 both while idle and under load.
I updated all of my drivers and BIOS, and I checked the BIOS to make sure that everything had the correct settings. Along with this, my CPU is not receiving the correct voltage to run properly. It is only getting .88 V from the socket.
Note that this is likely a Windows issue as my boot times are no slower than normal, and the performance issues only happen after booting. These issues also started after Windows updated automatically when I returned from vacation. I reverted back to my previous version of Windows 10 after I noticed the issues and it did not fix anything except for the BSODs that I was getting due to irql errors.
I have called Microsoft support 4 times and none of them had any idea what they were talking about, so if anyone here can help, that would be very appreciated. I will include screenshots from CPU-Z.
CPU:
Memory:
I updated all of my drivers and BIOS, and I checked the BIOS to make sure that everything had the correct settings. Along with this, my CPU is not receiving the correct voltage to run properly. It is only getting .88 V from the socket.
Note that this is likely a Windows issue as my boot times are no slower than normal, and the performance issues only happen after booting. These issues also started after Windows updated automatically when I returned from vacation. I reverted back to my previous version of Windows 10 after I noticed the issues and it did not fix anything except for the BSODs that I was getting due to irql errors.
I have called Microsoft support 4 times and none of them had any idea what they were talking about, so if anyone here can help, that would be very appreciated. I will include screenshots from CPU-Z.
CPU:
Memory: