Multiple components running well below set clock speed

Adumb Copper · Jan 10, 2016

The last time I used my PC was December 30, and it worked beautifully. I turned it off, went out of town for a week, and when I came back, I turned it on to discover that my CPU and Memory were running well under their desired clock speeds, obviously causing performance issues. The CPU hovers around .74-.77 both while idle and under load.

I updated all of my drivers and BIOS, and I checked the BIOS to make sure that everything had the correct settings. Along with this, my CPU is not receiving the correct voltage to run properly. It is only getting .88 V from the socket.

Note that this is likely a Windows issue as my boot times are no slower than normal, and the performance issues only happen after booting. These issues also started after Windows updated automatically when I returned from vacation. I reverted back to my previous version of Windows 10 after I noticed the issues and it did not fix anything except for the BSODs that I was getting due to irql errors.

I have called Microsoft support 4 times and none of them had any idea what they were talking about, so if anyone here can help, that would be very appreciated. I will include screenshots from CPU-Z.

CPU:

Memory:

Crapcicle · Jan 10, 2016

Your motherboard is undervolting your CPU. Change the voltage settings from Adaptive to Static. Usually solves the problem.

Adumb Copper · Jan 10, 2016

Crapcicle :

That did not help. I don't think it's a BIOS issue, as all of my other settings in the BIOS are correct.

Crapcicle · Jan 10, 2016

You applied the static voltage at what voltage? Also at what speed is your CPU running at?

Leaps-from-Shadows · Jan 10, 2016

That second screen shot shows nothing. Those are simply the timings that are in the SPD chip on your RAM. It's not saying that your RAM is running at those speeds. You need to look at the Memory tab to see what speed your RAM is actually operating at.

You should use a program like HWinfo64 so that you can fully monitor the various speeds and voltages and temperatures of your whole system.

IIRC, 800MHz at 0.88v is the standard speed and voltage when your CPU is in low-power mode. It's supposed to ramp up immediately to normal speed whenever you run something that puts any load on the CPU.

Adumb Copper · Jan 10, 2016

Leaps-from-Shadows :

Yes, I understand that. It retains that speed and voltage even under load.

I am currently trying to use Linux Mint to see if I can isolate this as a Windows issue.

Crapcicle · Jan 10, 2016

Try setting it to static at 1.2V

Leaps-from-Shadows · Jan 10, 2016

Was your computer at stock settings when you left, and have you used a Windows-based overclocking program?

Adumb Copper · Jan 10, 2016

Crapcicle :

I did this and CPU-Z still reads as .88 volts. Likely windows controlling my CPU.

My PC was not messed with when I left. I was playing Fallout 4 at about 5 PM, then I quit and turned it off. When I turned it back on upon my return, Windows updated without my permission and that's when the troubles began. Otherwise I did not mess with anything.

Crapcicle · Jan 10, 2016

Hmmm... Try adjusting the voltage from inside windows using the intel extreme tuning utility. However BIOS settings should be overriding the windows setting in all cases. That is very strange. Also disable the turbo boost feature through intel extreme tuning utility. It is known to mess badly with voltages.

Leaps-from-Shadows · Jan 10, 2016

It's possible that the update messed with your power settings in the control panel. Make sure the system is still set to maximum performance.

And leave Turbo Boost alone. The CPU is designed to do that. No need to disable it unless that's the way you had it before.

Adumb Copper · Jan 10, 2016

Leaps-from-Shadows :

My power settings are at high performance. I'm positive Windows Update fucked up as well, following logical progression, just not sure how. Here is a screenshot to confirm it. I booted from a USB with Linux on it and the CPU ran as it was supposed to.

Crapcicle · Jan 10, 2016

Leaps-from-Shadows :

If you plan to mess with the voltages you kinda have to disable turbo boost or you risk having the motherboard overvolt your CPU. Or am I mistaken? I've read on a bunch of different threads that when overclocking you have to disable turboboost because the BIOS always gives way too much voltage than what is needed causing unnecessary heat and the risk of frying your CPU

Leaps-from-Shadows · Jan 10, 2016

I have no idea either. I've never seen Windows take control of clock speeds like that.

You said you reverted to a previous version -- have you tried the Windows reset process? It's kind of like a clean install, but lets you keep your data. Just type Reset into the search bar and that should bring it up.

Adumb Copper · Jan 10, 2016

Leaps-from-Shadows :

I have not tried that. I'm going to try using Intel's overclocking tool to "overclock" it back to its factory settings, and if that doesn't work, I will look into the windows reset.

UPDATE: I'm not going to do the reset. I have 50 games and many programs installed on this computed and I am so not prepared to lose them all.

Adumb Copper · Jan 10, 2016

Well, this is dumb. You're gonna laugh at me. I went into advanced power settings and found that my max CPU setting had been set to equal the minimum: 5%. I don't know why, as I obviously don't mess with power settings on a desktop. Needless to say, the problem has been fixed by typing in 100%. I hate myself.

Leaps-from-Shadows · Jan 10, 2016

LOL!

You're right. I just spent the last couple of minutes laughing. But you got it fixed, and avoided having to do a clean install. It was likely an update install bug or something. Plus you helped me -- I figured it was something in the power settings, but didn't insist on checking them individually. Now I know to do that for the next person who has a problem similar to this.

Crapcicle · Jan 10, 2016

Adumb Copper :

Best solution 11/10 would solve again.

Adumb Copper · Jan 10, 2016

Thanks to both of you guys for helping my dumb ass

Tradesman1 · Jan 10, 2016

Have you tried setting the BIOS to it's defaults and do you have the latest BIOS? Do you have a different PSU you could try?

Crapcicle · Jan 10, 2016

Tradesman1 :

He solved his own problem lol kinda late.

Tradesman1 · Jan 10, 2016

had it sitting on the screen and left

came back and hit enter, oh well

Multiple components running well below set clock speed

Reputable

Reputable

Reputable

Reputable

Splendid

Reputable

Reputable

Splendid

Reputable

Reputable

Splendid

Reputable

Reputable

Splendid

Reputable

Reputable

Splendid

Reputable

Reputable

Legenda in Aeternum

Reputable

Legenda in Aeternum

Share this page